Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Askaran singh

Barrhead,East Renfrewshire

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.


Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Shop Assistant

Premier Stores
Glasgow, Glasgow City
08.2021 - 05.2023
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Completed comprehensive store opening and closing procedures.
  • Demonstrated products to highlight features and benefits.
  • Created attractive product displays to enhance customer engagement and boost sales.
  • Addressed customer enquiries and concerns, facilitating decision-making and minimising hesitation.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Trained new employees to deliver first-class customer care.
  • Served customers efficiently using EPOS systems, carefully packaging purchases and offering after-sales service.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
  • Improved customer retention by delivering tailored and genuine service.
  • Communicated customer feedback to management team to drive process improvements.

Warehouse Operative

united cash n carry
Pollok, Glasgow City
11.2018 - 05.2023
  • Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
  • Completed work following safety rules for best working practices.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Accurately and efficiently picked and despatched products, exceeding time and accuracy targets.
  • Perfectly stacked and arranged deliveries to ensure proper item security and staff safety.
  • Undertook regular stock checks to ensure quality and safety standards for continued compliance.

Quality Analyst

Salisbury Poultry
Bilston, Wolverhampton
05.2016 - 10.2018
  • Maintained up-to-date equipment records and logbooks, ensuring audit readiness at all times.
  • Ensured compliant operations, verifying testing procedures were performed according to standard testing methods.
  • Facilitated strategic decision-making by producing accurate QA reports in SAP.
  • Investigated product failures and determined best course of action to minimise impact on customer.
  • Verified quality and accuracy of data to determine conformance with pre-defined acceptance criteria.
  • Maintained qualified skills by proactively participating in professional development activities.
  • Executed daily testing and verification activities, constantly achieving end-to-end testing targets.
  • Collected water samples from semi-processed, processed and raw water.
  • Maximised natural resource conservation outcomes by advising landowners of financial and technical assistance programs reinforcing conservation activities.

Education

B1 - ENGLISH

University of Cambridge
Cambridge
03.2020 - 03.2020

Bachelor of computer applications - computers

G.N.D.U
Amritsar, PUNJAB,INDIA
04.2009 - 04.2012

Skills

  • Stock taking
  • Food preparing
  • Accurate money handling
  • Superb time management
  • Customer service oriented
  • Customer retention
  • Visual merchandising

Languages

English
Fluent
Hindi
Native
Punjabi
Native

Timeline

Shop Assistant

Premier Stores
08.2021 - 05.2023

B1 - ENGLISH

University of Cambridge
03.2020 - 03.2020

Warehouse Operative

united cash n carry
11.2018 - 05.2023

Quality Analyst

Salisbury Poultry
05.2016 - 10.2018

Bachelor of computer applications - computers

G.N.D.U
04.2009 - 04.2012

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Askaran singh