Summary
Overview
Work history
Education
Skills
Affiliations
Reference
Timeline
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Asif Mahmood

London

Summary

Enthusiastic and dedicated individual with a strong passion for delivering exceptional customer service. Known for creating positive customer experiences that drive loyalty and satisfaction. I take pride in my ability to connect with people from diverse backgrounds and enjoy learning about different cultures, which enhances communication and service approach.

Hardworking, dependable, and driven by a genuine desire to make customers feel valued, consistently go the extra mile to meet and exceed expectations. Committed to continuous growth and always eager to learn, I bring energy, professionalism, and heart to every role I take on.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work history

Shop cashier

Friends Food
Keighley, west yorkshire
08.2024 - 05.2025
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Ensured immaculate appearance of shop displays through regular dusting and cleaning.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Butcher

S Family Butchers
03.2023 - 06.2024
  • Developed positive relationships with suppliers through clear communication and negotiation skills.
  • Handled customer enquiries promptly, enhancing overall service levels.
  • Maintained high standard of personal hygiene whilst handling food products.
  • Packaged, labelled and priced meat items, ensuring accuracy and quality.
  • Fulfilled custom orders accurately, meeting diverse customer needs.

Retail sales associate

Next Retail
Skipton, North Yorkshire
09.2022 - 12.2022
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Followed company procedures and guidelines for smooth retail operations.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service. Increased sales by 10%.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Voluntary shop assistant

Age UK
Keighley, Bradford
06.2020 - 07.2021
  • Assisted in inventory management, minimising stock loss.
  • Facilitated positive shopping environment through polite and helpful attitude.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.

Education

A-Levels - Business

Leeds City College
Leeds
09.2022 - 09.2023

A-Levels - Travel and Tourism

Leeds City College
Leeds
09.2019 - 09.2021

GCSEs -

Beckfoot Oakbank
Keighley
09.2014 - 07.2019

Skills

  • Exceptional customer service and communication
  • Conflict resolution and Problem-solving
  • Cultural awareness and adaptability
  • Cash handling
  • Computer / IT skills
  • Time management and Multitasking
  • Team collaboration and Support
  • Strong work ethic and reliability
  • Fast learner with growth mindset
  • Up-selling and product recommendation

Affiliations

  • Travelling
  • Reading
  • Gym

Reference

Amjad Sayed

Sr Sous Chef

Cafe 181

Fortnum and Mason

Timeline

Shop cashier

Friends Food
08.2024 - 05.2025

Butcher

S Family Butchers
03.2023 - 06.2024

Retail sales associate

Next Retail
09.2022 - 12.2022

A-Levels - Business

Leeds City College
09.2022 - 09.2023

Voluntary shop assistant

Age UK
06.2020 - 07.2021

A-Levels - Travel and Tourism

Leeds City College
09.2019 - 09.2021

GCSEs -

Beckfoot Oakbank
09.2014 - 07.2019

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Asif Mahmood