HARIS KHAN
STOKE-ON-TRENT
Summary
Highly skilled professional with extensive expertise in cash management, customer service, and transaction recording. Demonstrates exceptional attention to detail and efficient communication, ensuring accurate till operations and receipt validation. Proven ability in complaint resolution, customer relationship management, and staff mentoring. Adept at maintaining cleanliness standards and upholding shop cleanliness while managing security monitoring and inventory restocking. Committed to enhancing team collaboration and problem-solving skills to drive sales reporting accuracy and overall operational efficiency.
Reliable and hardworking with keen interest in delivering exceptional customer service and ensuring smooth daily operations. Possess strong communication and teamwork skills, coupled with proactive approach to problem-solving. Eager to contribute to success and growth of [Desired Position] role.
Overview
2
2
years of post-secondary education
Work history
Shop cashier
MOMIN KHAN
STOKE-ON-TRENT
01.2025 - 06.2025
- Ensured price accuracy by scanning items properly during checkout process.
- Enhanced customer satisfaction by delivering prompt and courteous service.
- Processed cash, credit card and voucher payments whilst ensuring accuracy.
- Assisted customers with product selection to increase store sales.
- Counted till at start and end of shift, ensuring accurate cash handling.
- Resolved complaints efficiently, leading to improved customer retention rate.
- Maintained cleanliness of work area for optimal efficiency.
- Kept record of all transactions, aiding in financial tracking.
- Greeted every customer pleasantly, creating a friendly shopping environment.
- Handled customer queries effectively to enhance customer experience.
- Handled returns and exchanges professionally, maintaining excellent customer relations.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Displayed and restocked merchandise by following brand guidelines.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
- Helped customers to pack away shopping for improved customer experience.
- Resolved customer complaints and answered queries about store products.
- Kept checkouts areas and general store clean and orderly.
- Greeted customers entering store and responded promptly to customer needs.
- Checked notes carefully to spot counterfeit currency.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Made sure baskets, bags and trolleys were available for customers and didn't obstruct aisles or entrances.
- Scanned products at high tempo to quickly process customer transactions.
- Checked customer ID when selling age-restricted items, following store policy.
- Trained and mentored new cashiers and clerks in correct processes.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
Education
Certificate of Higher Education - SCIENCE
HADAF GROUP OF COLLEGES
PAKISTAN 03.2020 - 07.2022
Skills
- Cash management
- Customer service
- Transaction recording
- Customer relationship management
- Complaint resolution
- Team collaboration
- Time management
- Attention to detail
- Training and mentoring
- Cleanliness standards
- Efficient communication
- Shop cleanliness upholding
- Refund authorisation
- Special offers awareness
- Queuing system control
- Exchange procedures
- Refunds administration
- Multitasking efficiency
- Change giving accuracy
- Receipt validation
- Payment card transactions
- Restocking inventory
- Security monitoring
- Till accuracy
- Complaint handling
- Customer assistance
- Identification verification
- Sales reporting
- Staff mentoring
- Problem solving
- Communication skills
- Barcode system operation
- Punctuality and timekeeping
- People motivation
- Product knowledge
- Daily sales reporting
Languages
English
Advanced
Hindi
Advanced (C1)
Urdu
Proficient (C2)
Timeline
Shop cashier
MOMIN KHAN
01.2025 - 06.2025
Certificate of Higher Education - SCIENCE
HADAF GROUP OF COLLEGES
03.2020 - 07.2022
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