Ashley Nya Crooks
Nottingham
Summary
Legal & Sales Administrator, Law with Psychology (LLB) Graduate, LPC (LLM) Student, Legal Entrepreneur & Community Volunteer:
A dedicated, diligent and driven young professional, grounding myself as an advocate for legal justice. Committed to fostering the goals of legal equity, offering strong organisational skills, proactive attitude, extensive customer service and support experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Legal & Sales Administrator
Blue Property Management
Nottingham, United Kingdom
01 2025 - Current
- Provide integral legal services e.g. Credit control, dispute resolution, case creation/ management, legal drafting, etc to an esteemed Property management company.
- Manage approximately 100 cases personally, facilitating the legal arrears process, pre action protocols, sales/ management packs, etc.
- Facilitate the preparation of contracts, assisting in closing deals effectively.
- Devised efficient filing system, ensuring easy access to critical documents.
- Familiar with case management and administrative software like Blocks Online, Microsoft, WebEx, Adobe, etc.
- Managed office supplies inventory ensuring always well-stocked .
Core Volunteer
Support Through Court
Nottingham, Remote
05 2023 - Current
- Volunteer to provide access to justice for individuals without legal aid.
- Manage a shared caseload ranging from non molestation and child arrangement orders; to property issues like disrepair, possession orders; money claims, etc.
- Co-ordinated over 50 customer calls daily.
- Established positive customer relations.
Administrative officer
Al Hurraya
Nottingham, Nottinghamshire
01 2025 - 01 2025
- Delivered administrative support to senior staff, enabling the charity's efficient provision of social and culturally specific services in order to overcome challenging circumstances in the community.
- Maintain close connection with the charity for present and future projects that may benefit from my commitment and expertise.
Duty Manager, Shift Leader
Tesco Express
Shenfield, Rainham, Nottingham, Nottinghamshire/ Essex
03 2020 - 12 2024
- Managed high quality shifts in Express and Large stores, ensured strong business efficiency and standards, also improving team spirit, strengths and strategies
- Primarily responsible for the high intensity periods e.g. late and twilight shifts; seasonal periods.
- My strong voice and experience were a huge credit to operational compliance, strong customer service, stakeholder engagement and positive relations with internal and external authorities (e.g. police, operational management, etc).
Volunteer Receptionist
Nottinghamshire Refugee Forum
Nottingham
05 2023 - 09 2023
- Collaborated with immigration advisers and community support workers to aid asylum seekers and refugees in their legal and wellbeing journeys
- Collaborated with immigration advisers and community support workers to aid asylum seekers and refugees in their legal and wellbeing journeys.
- Provided clerical support to manage the charity's diary of appointments, cases and services.
- Managed telephone calls, mail distribution and access to areas at a professional standard, resulting in effective communication flow within the company,
Education
Law With Psychology - Bachelor of Laws (Honours) (LLB)
Nottingham Trent University
Nottinghamshire07.2023
Legal Practice Course - Master of Laws (LLM)
Nottingham Trent University
NottinghamSkills
- Attention to detail
- Casework
- Creative thinking
- Communication (written, professional, interpersonal)
- Conflict Resolution
- Computer Literacy
- Drafting
- Familiar with statutory law, policy and procedural compliance
- Legal analysis
- Management
- Research
- Organization
- Project coordination
- Time efficiency
- Typing Speed (75-80 WPM)
Certification
- NHS Health Education England: Safeguarding for Adults Levels 1 & 2, Safeguarding for Children Level 1
- MET Police- Active Clearance RC/ CTC Level (Expires 2034)
- SHOUT Child and Workforce Volunteer- Enhanced Certificate DBS (Expires December 2024)
- Tesco Express- TQUK Level 3 Emergency First Aid at Work
- NTU- Sustainability in Practice (Food)
Accomplishments
- SHOUT Child and Workforce Volunteer Training
Languages
French
Intermediate
Affiliations
- Chess
- Reading
- Holistic Health, Yoga and Mindfulness
- Music
Timeline
Legal & Sales Administrator
Blue Property Management
01 2025 - Current
Core Volunteer
Support Through Court
05 2023 - Current
Administrative officer
Al Hurraya
01 2025 - 01 2025
Duty Manager, Shift Leader
Tesco Express
03 2020 - 12 2024
Volunteer Receptionist
Nottinghamshire Refugee Forum
05 2023 - 09 2023
Law With Psychology - Bachelor of Laws (Honours) (LLB)
Nottingham Trent University
Legal Practice Course - Master of Laws (LLM)
Nottingham Trent University