Chloe Mitchell

Increased accuracy by meticulously proofreading legal documents.

• Liaised with courts and other professionals for smooth case processes.
• Drafted legal correspondence, resulted in clear client communication.
• Managed complex calendar schedules, ensured seamless office operations.
• Implemented new filing systems, improved document retrieval time.
• Handled high volumes of paperwork, reduced clutter in the workspace.
• Coordinated travel arrangements to facilitate smooth business trips.
• I regularly perform file closures and archiving processes to keep case information safe.
• I frequently coordinate WIP write offs, action invoices and liase with billing departments.

• In the role of Recruitment Administrator at Arnold Clark, I supported the end-to-end recruitment process by managing administrative tasks and ensuring a smooth and efficient experience for both candidates and hiring teams.
• I coordinate training assignments for all candidates, arrange start dates, and ensure all documentation complies with GDPR and company guidelines.
• Additionally, I communicate any process changes to managers and recruiters, prepare and send job offers and contracts, and facilitate company inductions.
• My role also involves managing phone and email inquiries, handling telephone calls, ordering uniforms, and maintaining administrative tasks such as updating relevant spreadsheets/trackers and scanning documents.
• Attention to detail and strong organisational skills are crucial for maintaining accurate records and managing multiple tasks effectively.
• Coordinated onboarding procedures, including HR, finance and IT paperwork.
• Maintained appropriate data confidentiality relating to organisation and personnel, complying with information regulations.
• Handled human resources matters with discretion and immediately escalated high level issues to upper management for remediation.

• As a Visitor Services Assistant, engagement with visitors to enhance their experience at the galleries is key
• In my role as a Visitor Services Assistant, I welcomed visitors with friendly and engaging conversations, offering personalised assistance and sharing interesting stories to enhance their experience
• I addressed various inquiries, concerns, and issues from tourists, providing them with helpful information and brochures on additional points of interest
• I gained in-depth knowledge of the site's historical and cultural significance to enrich the visitor experience
• Operating the information desk, I responded to a wide range of inquiries daily, explaining site requirements and tour procedures to participants
• I facilitated the sale of tokens, donations, and tickets through Spektrix and effectively managed front desk operations, including handling email and telephone inquiries and logging all correspondence
• Throughout my interactions, I demonstrated cultural sensitivity and awareness while engaging with visitors from diverse backgrounds

• In the position of Sales Assistant/Keyholder at Rituals Cosmetics, responsibilities encompass delivering excellent customer service and managing store operations effectively
• This role requires maintaining high standards of presentation and being proactive in engaging customers
• Additionally, being entrusted with keyholding responsibilities necessitates a strong sense of accountability and reliability

• In the position of Shift Manager I monitored inventory levels to ensure that all items were properly stocked and accounted for.
• In addition, I managed a team of over 20 employees, ensuring that all tasks were completed on time and to the highest standards.
• As well as this, I ensured new starts were trained appropriately while encouraging continuous development of the team.
• I oversaw daily operations, ensuring all areas of the store were running smoothly while adhering to health and safety standards.