Ashley Spencer

• Deliver tailored coaching sessions addressing stress management, burnout prevention, confidence building, and navigating life transitions.
• Facilitate setting and achieving realistic wellbeing goals through evidence-based coaching techniques.
• Design and facilitate workshops, structured coaching sessions, and behaviour-change strategies to support sustainable progress.
• Build strong client rapport, maintaining clear boundaries, confidentiality, and ethical standards.

• Provided tailored coaching support through structured sessions that enabled clients to identify health obstacles, set realistic objectives, and adopt enduring lifestyle modifications.
• Facilitated structured wellbeing workshops and group sessions for diverse audiences, adapting content to suit various abilities and learning styles to enhance engagement and impact.
• Facilitated access to suitable services, enabling individuals to communicate their needs clearly.
• Maintained comprehensive records and reports while monitoring data to ensure organisational accountability and high standards of service delivery.
• Championed initiatives as a Social Value Ambassador to enhance community engagement and support broader societal impacts.
• Organised and delivered engaging lunch and learn sessions, utilising presentation tools and interactive discussions to promote learning among co-members in the organisation.

• Supported NHS Diabetes Prevention Programme to assist individuals at high risk of developing type 2 diabetes in making sustainable lifestyle changes.
• Facilitated recruitment registration and onboarding processes for eligible participants referred to the programme.
• Assisted in maintaining patient records.
  Coordinated appointment bookings to ensure smooth operations.
  Ensured documentation accuracy and currency.
• Served as a point of contact for participants and healthcare professionals to enhance understanding and access to relevant resources.

• Provide comprehensive support to clients both in-person and online to enhance well-being and overall happiness.
• Delivered bespoke physical training and nutrition support to enhance client wellness and performance.
• Delivered habit and behaviour change coaching to support individuals in cultivating positive lifestyle transformations.
• Oversaw client management processes to enhance satisfaction and retention.
• Cultivated community building activities that strengthened relationships and engagement.
• Managed business operations and marketing initiatives to support business growth.

Undertook a temporary, flexible return to the role alongside professional development in coaching, maintaining core responsibilities, in addition to hiring, managing, and preparing a junior coordinator to assume responsibilities.

• Organised brand experience events for global companies to enhance brand visibility and consumer interaction.
• Created detailed project pitches incorporating stakeholder requirements and creative concepts.
• Supported budgeting processes aligned with project scope.
  Monitored company profitability and key performance indicators (KPIs).
• Cultivated strong partnerships with suppliers and freelancers, resulting in improved project quality.
• Achieved client satisfaction through attentive communication and responsiveness.

Although I'd created success during this period of employment, I resigned from this position to pursue a more heart-centred role after feeling disconnected from the culture of the company and the brands we were serving. The Director was understanding and I left on positive terms with the team.

• Organised and managed over 25 annual national meetings and conferences, accommodating up to 350 healthcare professionals across public and private sectors.
• Facilitated communication between teams and venue representatives.
• Cultivated and managed robust client and stakeholder relationships to enhance collaboration and trust.
• Executed comprehensive marketing strategies encompassing online and print design alongside copywriting.
• Coordinated speaker arrangements and delegate logistics.