Ashleigh Dunsmuir
Markinch,Fife
Summary
Enthusiastic English graduate with experience in customer service and archival volunteer roles, pursuing opportunities in archives, libraries, or civil services.
Overview
6
6
years of professional experience
Work history
Customer service assistant
Co-op
Glenrothes, Fife
2025.07 - Current
- Display strong communication skills when explaining store promotions or discounts to customers.
- Prioritising tasks during busy periods for maximised productivity.
- Offering helpful advice on membership schemes.
- Assisting customers with product inquiries for an enhanced shopping experience.
- Maintaining the company standards of a clean and tidy shop floor.
- Provided exceptional levels of customer service consistently, creating loyal customers.
- Collaborating effectively with team members and creating a positive working atmosphere.
Archive volunteer
OnFife
Cupar, Fife
2025.09 - 2025.11
- Used a microfilm machine to research and review historical newspaper records.
- Matched archived photographs with corresponding printed articles for accurate cataloguing.
- Extracted and recorded key information from newspaper articles, including names, dates, locations, and events.
- Maintained accuracy and attention to detail while handling historical archive material and records.
- Presented the ability to work independently and collaboratively with the head archivist.
Archive volunteer
Fife Council
Glenrothes, Fife
2024.09 - 2024.11
- Ability to efficiently clean and preserve invaluable documents using specialised equipment.
- Effectively able to demonstrate the proper use of acid-free boxes and folders to preserve archived material.
- Cooperated exceptionally with the head archivist and other volunteers in completing conservation tasks.
Support worker
LinkLiving
Kirkcaldy, Fife
2020.01 - 2021.04
- Encouraged social integration by creating safe, community focused activities.
- Enhanced the well being of service users by providing emotional support and professional companionship.
- Helped achieve service users' independence through assisted tasks and activities.
- Participated regularly in team meetings and training, enhancing the quality of care provided.
Education
Master of Arts - English
University of Dundee
Dundee 09/2021 - 06/2026
HNC - Social Services
Fife College
Glenrothes, Fife 09/2019 - 06/2020
Skills
- Attentive customer engagement
- Outstanding verbal and written communication
- Problem solving
- Flexible and adaptive approach to work
- Detail focused
- Friendly, reliable, and punctual
Timeline
Archive volunteer
OnFife
2025.09 - 2025.11
Customer service assistant
Co-op
2025.07 - Current
Archive volunteer
Fife Council
2024.09 - 2024.11
Support worker
LinkLiving
2020.01 - 2021.04
Master of Arts - English
University of Dundee
09/2021 - 06/2026
HNC - Social Services
Fife College
09/2019 - 06/2020