Ashish Singh
Reading,Reading
Summary
Motivational leader with record of success in different environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style. Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 10 years of experience. Highly effective and comfortable working with people at all organizational levels. Resourceful and adaptable with experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Director
CJ's Group International Ltd
Reading, Berkshire
10.2018 - Current
- Implemented company policies and legal guidelines.
- Designed business strategies to obtain short and long-term goals for company.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Managed business operations, financial performance and investments of company.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Directed day-to-day work of 15 employees and motivated teams to exceed objectives.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Implemented process improvements, streamlining operations for increased productivity.
Sales director
GSM Windows
Reading
03.2016 - 04.2018
- Managed client relationships from early stages of sales process through to post-sales
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Optimised sales methods to best engage, acquire and retain customers.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Managed team of 10 staff, driving performance with motivational strategies to exceed sales targets.
- Maintained contact with customers throughout sales and pre-delivery process.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Store manager
A&H Stores
Reading, Berkshire
01.2014 - 02.2019
- Oversaw business staffing and training, building successful, customer-focused team.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Formulated marketing and advertising strategies for continuous business growth.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Checked invoices from suppliers against physical stock records to identify discrepancies.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about store products.
Assistant Manager
Spixworth News
Norwich
01.2007 - 08.2010
- Designated Premises Supervisor (DPS), Communication skills, Time management, Customer service, Stock control, Merchandising displays, Maintaining shop image, Pricing labels, Storage & delivery maintenance, Paper rounds printing, Paper a/c managing, Billing customers, Sorting papers for paper rounds
Student Guide
Portsmouth Business School
University of Portsmouth
12.2010 - 08.2013
- Communication skills, Knowledge of personal and related courses, Walking tours, Coach tours, Sharing university experience, Greeting and registration of guests, Aiding staff with miscellaneous jobs, Ice-breaking activities, Time management, Answering phone calls during results day within admissions centre, Helping out during Freshers Fayre
- Conducted risk assessments and implemented safety measures during outdoor excursions.
- Supported park guests with professional tours, pointing out landmarks and answering questions.
- Assisted with language translation and cultural interpretation for seamless experience.
- Answered visitor questions and signposted further services to enhance visitor experience.
Work Placement
Tesco
Norwich
02.2008 - 02.2008
- Communication skills, Customer service, Customer care, Stock control, Merchandising displays, Pricing labels, Storage & delivery maintenance
Education
Bachelor of Science - Business Information Technology
University of Portsmouth
09.2010 - 08.2014
High School Diploma - Business
St. Andrews Business School
Norwich 01.2008 - 01.2010
Skills
- Business administration
- Contract negotiation
- Operations management
- Recruiting and hiring
- Staff development
- Business analysis
- High-value project management
- Rules and regulations
- Financial management
- Employee management
- Problem-solving
Affiliations
- Cricket
- Badminton
- Swimming
- Started to enjoy reading
- spending time with my kids and family.
Certification
FENSA registered SURVEYOR AND INSTALLER for double glazing
Languages
Hindi
Fluent
Punjabi
Native
Urdu
Fluent
Polish
Beginner
References
References available upon request.
Timeline
Director
CJ's Group International Ltd
10.2018 - Current
Sales director
GSM Windows
03.2016 - 04.2018
Store manager
A&H Stores
01.2014 - 02.2019
Student Guide
Portsmouth Business School
12.2010 - 08.2013
Bachelor of Science - Business Information Technology
University of Portsmouth
09.2010 - 08.2014
Work Placement
Tesco
02.2008 - 02.2008
High School Diploma - Business
St. Andrews Business School
01.2008 - 01.2010
Assistant Manager
Spixworth News
01.2007 - 08.2010
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