Open To Work
ASAR HUSSAIN
Oldham
Summary
Motivated and adaptable professional with experience in sales, customer service, and administrative roles. Skilled in communication, problem-solving, and teamwork, with a keen interest in technology and a proactive approach to achieving goals. I aim to contribute as a reliable and impactful team member, fostering positive work environments and delivering excellence in every role.
Overview
1
1
Certificate
4
4
years of professional experience
Work History
Self-Employed & Family Business (whilst in education)
- Bought and sold cars and phones, negotiating favourable deals and sourcing items for clients.
- Gained confidence and real-world experience in customer interaction through family-run market stalls selling Asian clothing.
- Assisted in phone and grocery stores, developing communication and retail skills.
Restart scheme
Ingeus
04.2026 - Current
- During this period, I have been actively seeking employment opportunities whilst simultaneously focusing on my professional and personal development. I have engaged in various activities to enhance my skills, including online courses and workshops. This time has allowed me to refine my abilities and stay updated with industry trends, ensuring I am well prepared for my next role.
self-employment
Label Lust
03.2026 - Current
- I have created a business plan for a online luxury designer brand sourcing company where I help people find luxury items that are out of stock or limited-edition pieces or vintage items. I cater to a unisex target audience I can get anything from heels and handbags to designer baby/toddler clothing and shoes.
Gap in Employment/ Career break
09.2025 - 02.2026
- Due to health reasons I had to leave work due to kidney problems which had a knock-on effect on my mental health as I have mixed anxiety and depression disorder. I have started counselling and have been getting regular check-ups with my GP.
Customer Service Advisor – Universal Credit General Enquiry Line
Teleperformance
02.2025 - 09.2025
- Managed high volumes of inbound calls supporting Universal Credit claimants with general enquiries.
- Provided clear and accurate guidance on claims, payments, eligibility, and account updates.
- Navigated multiple internal systems to access and update confidential claimant records efficiently.
- Ensured strict compliance with DWP policies, GDPR, and data protection regulations.
- Demonstrated empathy and professionalism when handling sensitive or complex cases.
- Consistently met KPIs including call handling time, quality assurance standards, and customer satisfaction targets.
Optical Assistant
Eye Hut Opticians
Oldham
09.2023 - 09.2024
- Delivered exceptional customer service, increasing satisfaction scores by 15%.
- Managed inventory and assisted with ordering lenses and frames, maintaining stock levels.
- Conducted preliminary eye exams and educated patients on eyewear care.
- Improved team efficiency by training new staff and implementing a follow-up system, boosting return visits by 20%.
Call centre operative
Serco/Adecco/Go-Centric
09.2022 - 03.2023
- Assisted customers with Warm Home Discount Program inquiries, ensuring accurate information and empathetic service.
- Consistently met performance metrics and resolved customer concerns promptly.
- Utilized CRM systems to streamline interactions and enhance customer experience.
Education
LIBF Level 3 Certificate - Financial Studies
Oldham Sixth Form College
06-2017
9 GCSEs - undefined
The Radclyffe School
Oldham01-2016
Skills
- Strong verbal and written communication skills in English, Punjabi, and Urdu (basic French and Spanish)
- Proven sales and negotiation expertise in phones and car transactions
- Proficient in customer service and administrative tasks
- Effective teamwork and leadership abilities
- Strong time management and adaptability to dynamic work environments
- Keen interest and knowledge in the latest technology trends
Interests
Passionate about the latest technology, including smartphones, cars, and specialised tech, Former boxer, disciplined in maintaining focus, resilience, and a healthy lifestyle, Avid football fan inspired by Sir Alex Ferguson’s mindset of striving for excellence
Certification
- NCFE Level 1 Certificate in Occupational Studies for the Workplace (2022)
- NCFE Level 2 Certificate in Contact Centre Operations (2022)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
£26000/yr - £35000/yrTimeline
Restart scheme
Ingeus
04.2026 - Current
self-employment
Label Lust
03.2026 - Current
Gap in Employment/ Career break
09.2025 - 02.2026
Customer Service Advisor – Universal Credit General Enquiry Line
Teleperformance
02.2025 - 09.2025
Optical Assistant
Eye Hut Opticians
09.2023 - 09.2024
Call centre operative
Serco/Adecco/Go-Centric
09.2022 - 03.2023
Self-Employed & Family Business (whilst in education)
9 GCSEs - undefined
The Radclyffe School
LIBF Level 3 Certificate - Financial Studies
Oldham Sixth Form College