Asad Sadiq
rochdale ,Greater Manchester
Summary
As a devoted and forward thinking business management student, I am ready to apply my academic knowledge, practical skills, and a love for innovation to contribute to the succession of your organization. With a strong background in data analysis, project management and strategic planning, I am well positioned to provide new ideas and a result driven mindset to promote efficiency and growth whilst further developing my skills. I bring a fresh perspective, a collaborative mindset, and an unwavering commitment to achieving goals, makes me a valuable asset to any team.
Overview
5
5
years of professional experience
Work history
Business administration assistant
Specsavers Opticians
Rochdale, Greater Manchester
07.2018 - 10.2018
- Facilitated HR-related decisions by ensuring accurate absence recording, using Microsoft excel, word.
- Typed and proofread documents produced by other staff members.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Received, sorted and distributed incoming mail.
- Created email notifications, invitations and agendas for meetings, events and appointments.
emergency call handler
AA
Birmingham, West Midlands
06.2023 - 09.2023
- Used calm phone manner to develop rapport and extract as much information as possible.
- Maintained unscripted dialogue with callers for up to 3 minutes.
- Supported callers through trauma, including accidents and death.
- Liaised with emergency service personnel to enable quick responses to life-threatening situations.
- Provided emergency call handling for 60+ call daily.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Offered detailed advice on product and service benefits.
Warehouse worker
JD williams
Oldham, Greater Manchester
11.2021 - 10.2022
- Worked comfortably and confidently at height, accessing elevated products safely and securely.
- Communicated with all levels of staff, maintaining positive, productive working environments.
- Attended shift briefings to understand work requirements.
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
Education
Bachelor of Business Administration - Business
Manchester Metropolitan University
Manchester 09/2021 -
A-Levels - business studies
Rochdale Sixth Form College
Rochdale 09/2019 - 05/2021
A-Levels - Philosophy
Rochdale Sixth Form College
Rochdale 09/2019 - 05/2021
GCSEs - Maths
Hollingworth Academy
Rochdale 09/2014 - 06/2019
GCSEs - English language
Hollingworth Academy
Rochdale 09/2015 - 06/2019
Skills
- Complaint resolution
- Product knowledge
- Customer service
- Results driven
- Self-motivated
- Superb time management
- Open and clear communicator
Timeline
emergency call handler
AA
06.2023 - 09.2023
Warehouse worker
JD williams
11.2021 - 10.2022
Business administration assistant
Specsavers Opticians
07.2018 - 10.2018
Bachelor of Business Administration - Business
Manchester Metropolitan University
09/2021 -
A-Levels - business studies
Rochdale Sixth Form College
09/2019 - 05/2021
A-Levels - Philosophy
Rochdale Sixth Form College
09/2019 - 05/2021
GCSEs - Maths
Hollingworth Academy
09/2014 - 06/2019
GCSEs - English language
Hollingworth Academy
09/2015 - 06/2019
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