Dedicated professional with expertise in individualised support planning and multidisciplinary collaboration. Demonstrates strong skills in effective communication, route optimisation, and safety compliance. Proven ability to manage time efficiently while ensuring high standards of service delivery. Committed to leveraging these competencies to enhance operational efficiency and contribute to organisational success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
DELIVERY DRIVER - CSTM SPOKE
OCADO CENTRAL SERVICES LIMITED
Hatfield, Hertfordshire
2021.11 - Current
Delivered packages efficiently to various locations while adhering to predetermined routes.
Conducted thorough vehicle inspections prior to each shift ensuring compliance with safety regulations.
Managed timely loading and unloading of goods to optimise delivery schedules and customer satisfaction.
Communicated effectively with customers to confirm delivery details and address any issues promptly.
Maintained accurate records of deliveries and vehicle mileage to support operational reporting.
Collaborated with warehouse staff to streamline processes and improve overall efficiency of delivery operations.
Utilised navigation tools to enhance route planning and reduce delivery times across service areas.
Demonstrated excellent time management skills by prioritising deliveries and adapting to changing circumstances.
Provided excellent customer service, enhancing company reputation.
Communicated effectively with dispatch team to ensure timely deliveries.
Assisted in warehouse organisation to streamline packing process.
PERSONAL ASSSISTANT - CHILD AND ADULT WORKFORCE
HOUNSLOW COUNCIL
HOUNSLOW, MIDDLESEX
2025.10 - Current
Developed individualised support plans to enhance learning and social skills.
Collaborated with families to create supportive home environments for children with autism.
Implemented behaviour management strategies to promote positive interactions and reduce challenging behaviours.
Facilitated multidisciplinary meetings to discuss client progress and share insights among professionals.
Advocated for resources and support services to enhance quality of life for individuals with autism.
Helped clients with autism, mental health disorders and physical disabilities.
AMAZON FLEX DELIVERY DRIVER
AMAZON
Wimbledon, Merton
2019.04 - 2021.10
Delivered packages efficiently to designated locations while adhering to scheduled timeframes.
Navigated complex routes using GPS technology to optimise delivery efficiency.
Ensured compliance with safety protocols and regulations during all delivery operations.
Communicated effectively with customers to provide updates on delivery status.
Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
Utilised hand-held devices to capture, document and communicate proof of delivery.
Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.