Arunkumar Vijayakumar
London
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
Work history
Croupier
Genting Casinos
Stratford, Newham
2025.01 - Current
- Started to Deal all the five games before completing one year after training school
- Assisted in the supervising the tables when needed in the busy days.
- Learnt the Cash Desk operations and worked in the cash desk when they're running out of staff on the busy days.
- Assisting the new trainees when they're on the live tables after completing the training school.
- Observed players' behavior attentively whilst on duty to ensure adherence to house rules.
- Facilitated high-stakes games to ensure accurate payment of winnings.
- Handled challenging situations calmly, resolving disputes efficiently.
- Supported colleagues during busy periods, fostering a team-focused environment.
Croupier
Aspers Casino
Stratford, Newham
2023.10 - 2025.01
- Provided game instructions for new players, increasing their enjoyment.
- Enhanced player satisfaction with proficient handling of gaming chips and cards.
- Performed routine checks on gaming equipment to maintain optimal performance levels.
Associate Manager - RCM
ALN Billing Pvt Ltd
Chennai, Tamiladu, India
2022.10 - 2023.09
- Fostered relationships with clients, enhancing customer loyalty and retention rates.
- Reviewed operational processes, identifying areas of potential improvement.
- Managed performance reviews for appropriate skill enhancement and promotion opportunities.
- Influenced positive workplace environment through effective leadership methods.
- Increased client satisfaction with tailored service approaches.
Assistant manager
Gemcaps Healthcare Services
Chennai, Tamilnadu, India
2021.06 - 2022.10
- Assisted in recruitment process to build an effective workforce.
- Monitored performance regularly adjusting strategies as required.
- Delegated tasks to team members efficiently improving overall productivity.
- Provided support to manager during audits, ensuring accurate reports.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Managed daily operations to ensure smooth running of the floor.
Senior Executive
Quintessence Business Solutions & Services
Chennai
2019.06 - 2021.05
- Software Worked - Caretracker & Allscripts Practice Management (APM)
Application Engineer
CadMacro
Chennai
2015.06 - 2015.12
- Software Worked - Toolroom Management
Education
Bachelor of Engineering - Computer Science Engineering
A.V.C College of Engineering
Tamilnadu, IndiaHigher Secondary Education - Computer Science
Tagore Matric Hr Sec School
Tamilnadu, IndiaSSLC -
Kittapa Municipality Hr Sec School
Tamilnadu, IndiaSkills
- Cash Desk Operations
- Learnt to work with NEON Software
- Money laundering awareness
- Gaming law understanding
- Game pace control
- Game knowledge
- Language : C, C#net, Visual Basic
- Operating System : Windows, Mac
- Database : My-SQL
Affiliations
- Chess
- 3D Designing & Printing
PERSONAL TRAITS
- Team Worker
- Self Confident
- Smart Worker
- Fast Learner
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge. Yours sincerely,
[V.ARUNKUMAR]
Timeline
Croupier
Genting Casinos
2025.01 - Current
Croupier
Aspers Casino
2023.10 - 2025.01
Associate Manager - RCM
ALN Billing Pvt Ltd
2022.10 - 2023.09
Assistant manager
Gemcaps Healthcare Services
2021.06 - 2022.10
Senior Executive
Quintessence Business Solutions & Services
2019.06 - 2021.05
Application Engineer
CadMacro
2015.06 - 2015.12
Bachelor of Engineering - Computer Science Engineering
A.V.C College of Engineering
Higher Secondary Education - Computer Science
Tagore Matric Hr Sec School
SSLC -
Kittapa Municipality Hr Sec School