Arunkumar Velmurugan
Ilford,Essex
Summary
- Delivered Pega software development projects across Financial Services and Retail sectors for past 14 years.
- Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers.
- Excellent hands-on technical skills to help the team and solve problems at hand.
- Deep understanding of Pega’s architecture, tools and methodologies with proficiency in designing and implementing Pega solutions.
- Familiarity with SOAP, REST, HTML, CSS and JavaScript for custom UI development, and constellation in Pega.
- Experience with cloud platform and cloud integration.
- Experience of working in an Agile environment and will champion ongoing improvements to ways of working.
- Strong Engineering skills but also a background to Solution/Architectural Design
- Excellent communication skills with ability to explain complex technical concepts to a non-technical audience.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Associate Architect
Areteans
London
01.2021 - 01.2025
- Company Overview: Client - Leading bank in Northern Ireland
- At the forefront of a major banking initiative in Northern Ireland, I've been instrumental in shaping digital platforms for mortgage processing
- This endeavour demands adept integration of various external and core banking systems
- As the Lead for the Pega development brigade, I orchestrate our team's dynamics, ensuring our milestones are met with precision
- Client - Leading bank in Northern Ireland
Pega DevOps Engineer
Accenture
Netherlands
01.2019 - 01.2021
- Company Overview: Client - Leading bank in Netherlands
- Partnered with a top-tier banking institution in the Netherlands to pioneer their 'Digital Membership' digital overhaul
- From the project's early stages to its go-live moment, I harnessed Pega DXI functionalities to architect the application
- Engaging regularly with key business figures and process specialists, I distilled precise requirements
- In my capacity as the Pega team leader, I was the linchpin ensuring we met our project milestones with distinction
- Client - Leading bank in Netherlands
Technical Lead
Tech Mahindra
Canada
01.2018 - 01.2019
- Company Overview: Client - Leading bank in Canada
- Collaborated with a top-tier banking institution in Canada
- As an integral member of the development team, I contributed to an application designed to present the most pertinent cases to the appropriate BCAS
- Our goal: to address technological challenges, meet unit demands, and enhance the Bank's efficiency
- Throughout the project, we prioritised automation to streamline processes, removing nonessential tasks and fortifying risk mitigation
- Client - Leading bank in Canada
Technical Lead
Tech Mahindra
India
01.2016 - 01.2018
- Company Overview: Client - Leading bank in Hongkong
- In collaboration with one of Hong Kong's premier banking institutions while based in India, I spearheaded the design and automation of customer onboarding for CA/SA/TD products within the Real-Time Onboarding Programme using the Pega system
- This automation significantly reduced SLAs, fostering business growth and enhancing customer service
- Leveraging Pega's existing framework, we efficiently gathered comprehensive customer details such as personal information, work history, risk ratings, and document specifics
- These data points facilitated relationship building and seamless account integration with the transaction posting system
- Furthermore, I oversaw the addition of mandate document validation and the automation of fulfilment services for customer onboarding throughout the project's lifecycle
- Client - Leading bank in Hongkong
Lead Developer
Infosys
India
01.2015 - 01.2016
- Company Overview: Client - Leading bank in US
- While based in India, I collaborated with one of America's foremost banking institutions
- My primary contribution centred on crafting an application utilised by the bank's collections department
- This tool efficiently computed all data pertinent to lending products, encapsulating fees, associated loan charges, principal loan amounts, and subsequent repayment calculations
- Client - Leading bank in US
Lead Developer
Infosys
London
01.2014 - 01.2015
- Company Overview: Client - Leading Retailer in UK
- Deployed a customer onboarding solution using the Pega Customer Service framework, fully harnessing its inherent capabilities to enhance the onboarding process
- Client - Leading Retailer in UK
Lead Developer
Infosys
India
01.2013 - 01.2014
- Company Overview: Client - Leading Retailer in Europe
- Developed a call centre application for backend users, employing the Customer Service framework
- Additionally, executed multiple localised versions to cater to diverse audiences
- Client - Leading Retailer in Europe
Pega Developer
Synechron
India
01.2012 - 01.2013
- Company Overview: Client - Leading bank in US
- Client - Leading bank in US
Pega Developer
Cognizant Technology Solutions
India
01.2010 - 01.2012
- Company Overview: Client - Leading bank in US
- Client - Leading bank in US
Education
Bachelor of Engineering - Computer Science
Anna University
/2006 - /2010
Skills
- Pega Lead system architect
- Knowledge of cloud architectures
- Agile delivery and Scrum software development
Certification
- Pega Certified Lead System Architect 8.6
- Pega Certified Senior System Architect (PCSSA)
- Certified Pega Marketing Consultant (CPMC v7.1)
- Certified Pega Decisioning Consultant (CPDC)
- Certified Customer Service System Architect
- Certified System Architect (PCSA)
Visa
Skilled Worker Visa, since 06/2021
Timeline
Associate Architect
Areteans
01.2021 - 01.2025
Pega DevOps Engineer
Accenture
01.2019 - 01.2021
Technical Lead
Tech Mahindra
01.2018 - 01.2019
Technical Lead
Tech Mahindra
01.2016 - 01.2018
Lead Developer
Infosys
01.2015 - 01.2016
Lead Developer
Infosys
01.2014 - 01.2015
Lead Developer
Infosys
01.2013 - 01.2014
Pega Developer
Synechron
01.2012 - 01.2013
Pega Developer
Cognizant Technology Solutions
01.2010 - 01.2012
Bachelor of Engineering - Computer Science
Anna University
/2006 - /2010
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