Arubo Gloria
General Santos ,Philippines
Summary
Motivated Nursing Assistant student with a Diploma of Higher Education, eager to apply collaborative skills and dedication to patient care in a practical setting. Demonstrates strong communication and active listening abilities, ensuring a respectful and supportive environment for patients. Committed to continuous learning and adapting care techniques to meet diverse needs, contributing positively to team dynamics and patient outcomes.
Dedicated individual with a strong background in customer service and team collaboration, consistently engaging effectively with clients to understand their needs. Known for calm problem-solving and adaptability in fast-paced environments, contributing to team success through excellent communication and a proactive approach. Proven work ethic is evident in the ability to manage multiple tasks while maintaining a focus on quality and safety.
Aspiring nursing professional with a focus on patient care, equipped with practical experience in maintaining hygiene and supporting diverse patient needs. Skilled in implementing care plans and delivering compassionate support, enhancing patient satisfaction and comfort. Passionate about advancing knowledge in health practices and committed to contributing positively to healthcare environments.
Overview
1
1
Certification
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Domestic Household
Haitham khoja
Saudi Arabia , Al khobar
07.2014 - I currently work here
- Maintained clean, safe working environments to eliminate accident risks.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Actively listened to customers to fully understand requests and address concerns.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Trained and mentored employees to maximise team performance.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Met schedule using excellent planning and coordination skills.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Handled customer concerns and escalated major issues to supervisor.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Achieved service time and quality targets.
- Collaborated with team members to achieve target results.
Patient Care assistant
Al Salam Hospital
Saudi Arabia , Al khobar
07.2024 - 08.2024
- Engaged in respectful communication, respecting the dignity of those in care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Collaborated with healthcare professionals to deliver integrated care services.
- Adapted care techniques to meet the unique needs of patients with diverse backgrounds and health conditions.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Educated patients and families on post-discharge care procedures, ensuring a smooth transition from hospital to home.
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to maintain hygiene standards.
- Responded to patient call bells and requests promptly, delivering high-quality care and enhancing patient satisfaction.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Monitored supply usage and reported low-stock items to proactively replenish inventory.
- Monitored vital signs such as blood pressure and temperature, providing critical data for healthcare team assessments.
- Conducted risk assessments to identify potential hazards within the care setting.
- Facilitated patient mobility through assistance with walking and transferring, promoting physical activity and well-being.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Provided emotional support and companionship, building trusting relationships.
- Managed inventory of patient care supplies, placing orders before depletion to avoid interruptions in care delivery.
- Coordinated with family members, providing updates and involving them in care decisions.
- Provided emotional support and companionship to patients, fostering a positive and comforting environment.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Coordinated with external healthcare providers to arrange follow-up appointments, streamlining continuity of care.
- Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Assisted in the implementation of care plans, tailored to individual needs.
- Conducted regular room checks to ensure patient safety and promptly addressed any hazards or concerns.
- Communicated between hospital departments to improve patient care continuity.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Facilitated social activities, encouraging interaction and community within the care home.
- Collaborated with multidisciplinary healthcare teams to develop personalised care plans, enhancing patient outcomes.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Sought out relevant community and charitable resources to provide holistic and comprehensive service to patients.
- Implemented infection control measures, significantly reducing the risk of illness transmission within the facility.
- Participated in professional development sessions to stay abreast of current practices in patient care and healthcare protocols.
- Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
- Assisted with diagnostic tests and procedures, preparing patients and ensuring accurate results for medical evaluation.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
- Prepared and served meals tailored to patient dietary requirements, supporting nutritional health and recovery.
- Maintained accurate patient records, documenting care provided and changes in condition, aiding in treatment evaluation.
- Administered prescribed medication under direct supervision of nursing staff, contributing to patient treatment plans.
- Liaised with social services to secure additional support for patients, addressing social determinants of health effectively.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Readied treatment rooms and patient beds to reduce backlogs and support timely interventions.
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Provided personalised care and support to residents, enhancing their quality of life.
- Engaged patients in therapeutic activities designed to improve mental health and cognitive function.
- Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Provided expert patient advice across pain management, treatment plans and medication options.
- Advocated for residents' rights and wellbeing, ensuring their voices were heard.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Administered medication under supervision, adhering to strict healthcare guidelines.
- Reduced patient risks with consistent adherence to GS1 UK standards, NHS best practices and patient data confidentiality regulations.
- Facilitated group discussions and support sessions for patients dealing with similar health conditions, promoting mutual support.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Contributed to case management processes on general ward, assisting with charting and patient intake.
- Cleaned and dressed wounds to prevent infection spread and facilitate healing process.
- Preserved patients' privacy, dignity and safety during work activities to maintain patient trust.
- Offered nursing care, treatment and health advice to patients by following care plans established by health professionals.
- Observed patients' conditions and responses to treatment, reporting sudden changes to health professionals for advice.
- Maintained records of patients' conditions and treatments received in medical systems for future reference.
- Dispensed first-aid treatment during emergencies, helping to save people's lives.
- Helped plan and manage individual patient care, resulting in positive responses to treatments and fast recoveries.
- Administered medications and other treatments to patients to cure or manage diseases and other ailments.
- Advised patients on health management and treatment at home to promote patient independence.
- Aided charges with physical impairments in completing personal hygiene and feeding activities.
- Prepared facilities for physical and psychiatric treatment of mental patients by readying treatment plans and medications.
- Implemented protective measures for vulnerable people to protect individuals from harm or abuse.
- Identified issues affecting vulnerable patients and initiated measures to calm anxious charges.
- Supported patients, families and carers after receipt of unwelcome news or life-changing diagnoses.
- Executed basic mental health tests to spot depressed or anxious patients.
- Referred patients and families to health professionals for specialised care and treatment of complex cases.
- Ran diagnostic tests on charges to find and address problems.
- Gathered and tested laboratory samples and interpreted and reported results to health professionals for creation of relevant care plans.
- Interpreted neurological observations of central nervous systems to determine causes of ailments or disorders.
- Readied mentally or physically handicapped for social adjustment, development and education through individualised coaching.
Education
Diploma of Higher Education - Nursing Assistant
FNI
KSA, Al khobar 10.2024 - 10.2026
Skills
- Patient interaction
- Care plan implementation
- Customer service
- Team collaboration
- Risk assessment
- First aid response
- Inventory management
- Communication skills
- Time management
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Team building
- Team leadership and motivation
- Commitment to excellence
- Public speaking
- Analytical and critical thinking
- Customer focused
- Strategic planning
- Health and safety awareness
- Task collaboration
- Public Relations
Languages
English
Upper intermediate
B2
Arabic
Intermediate
B1
Certification
- [Area of certification] certified
Interests
Playing
Dancing
Sports
Music
Timeline
Diploma of Higher Education - Nursing Assistant
FNI
10.2024 - 10.2026
Patient Care assistant
Al Salam Hospital
07.2024 - 08.2024
Domestic Household
Haitham khoja
07.2014 - I currently work here