Artiom Misunin

• Participated in regular staff meetings to stay informed about updates and improvements needed in service delivery.
• Checked IDs when serving alcohol to adhere strictly to legal requirements.
• Conducted table checks to ensure customer satisfaction.
• Collaborated with kitchen staff for timely delivery of orders.
• Increased customer satisfaction by providing exceptional food and beverage service.
• Worked closely with other team members, promoting a positive working environment.
• Provided detailed knowledge of the menu to assist customers' decisions.
• Took care of bill payments efficiently, ensuring accurate transactions.
• Maintained a well-stocked bar by regularly checking inventory levels.
• Assisted in training new hires, fostering teamwork and consistency in service standard.
• Ensured clean dining area with regular maintenance duties.

Food & Beverage Host at a casino, with experience working across both the bar and restaurant. Skilled in serving drinks, delivering high-quality table service, and ensuring guest safety by managing dietary requirements and allergies with care. Adept at maintaining excellent customer service in a fast-paced, high-pressure environment. Working night shifts has strengthened resilience, reliability, and a strong work ethic while consistently supporting smooth operations and guest satisfaction.

• Negotiated contracts for beneficial terms and conditions with suppliers.
• Demonstrated excellent communication skills in all client interactions, ensuring clear mutual understanding at all times.
• Increased brand visibility with strategic marketing campaigns and tactics.

Marketing that is done directly to the consumer. This job entailed knocking on people's doors and talking about the organisation I work for. Speaking with 90+ customers every day and identifying the correct ones who were prepared to support a charity that our firm promotes.

• Maintained knowledge of menu items, leading to accurate order taking.
• Assisted in food preparation, resulting in timely service delivery.
• Handled payment transactions to guarantee smooth customer checkout process.
• Worked collaboratively with kitchen staff for efficient service delivery.

A member of the F&B team. Setting up a buffet, weddings, charity gatherings, a student ball, managing food, and dealing with dietary restrictions were all part of this work. I've also assisted the hotel's restaurant and bar when they required an additional hand. When we had large events, I would also frequently take control of a team leader, which entailed making sure everyone was performing their job correctly and that the clients were satisfied with the food and service.

1 week ofwork experience whilst at school, duties included:

• Connecting and fixing wires and sockets
• Setting up smoke alarms
• Assisting the electrician
• Following health and safety regulations