Summary
Overview
Work History
Education
Skills
Timeline
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Arron Lucas

Project Manager
Middlesbrough

Summary

Dedicated and professional person with 3 years of experience within the telecommunications industry. Specialising in project management, working with a leading fibre distributor aiding the delivery of fibre into communities. This has provided me with key experience which I believe makes me a suited candidate for the job role.

· Experience in working a physically demanding job outside in all seasons.

· A strong customer service background.

· Experience in working in communities.

· Excellent problem-solving skills.

· Experience driving all different style of vans.

Overview

11
11
years of professional experience

Work History

Project Manager

ALL FIBRE NETWORKS LTD
04.2022 - Current
  • Managing the installation and delivery of fibre to the home to over 7k homes in the community of Stourbridge.
  • Met project deadlines without sacrificing build quality or health and safety.
  • Planned, designed, and scheduled tasks for delivery targets.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Telecommunication Engineer

Omnis Communications LTD
09.2021 - 03.2022
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Responsible for walking completed job routes and reporting any defects.
  • Managed own workload and planning daily routes and tasks.

Customer Service Representative

Npower
08.2013 - 08.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Education

No Degree -

Kenton School
04.2001 -

Skills

Project Management

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Timeline

Project Manager

ALL FIBRE NETWORKS LTD
04.2022 - Current

Telecommunication Engineer

Omnis Communications LTD
09.2021 - 03.2022

Customer Service Representative

Npower
08.2013 - 08.2021

No Degree -

Kenton School
04.2001 -

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Arron LucasProject Manager