Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arpita Bhattacharya

Ruislip

Summary

Highly accomplished Senior QA Engineer with over 14 years of extensive experience in all phases of the Software Testing Life Cycle (STLC), specialising in Mobile App Testing (iOS & Android) and Web Testing. Adept at working in Agile (Scrum) environments, with a proven track record of leading projects that enhanced testing processes, reduced bug rates, and increased team productivity.

Technical Expertise:

Automation Testing: Proficient with tools like Selenium WebDriver 2.0 and Appium for web and mobile applications.

API Testing: Hands-on experience with RESTful API testing using RestAssured and Postman.

CI/CD & Build Tools: Skilled in using Jenkins, Maven, and Gradle to streamline testing workflows.

Containerisation & Cloud: Proficient in Docker, Kubernetes, and Microsoft Azure services, including message queues and asynchronous systems.

Testing Frameworks & Methodologies: Expertise in TDD and BDD using Cucumber for feature file writing and automation.

Functional & Non-functional Testing: Comprehensive knowledge in Black Box Testing, GUI Testing, Functionality Testing, Exploratory Testing, Cross-Platform Testing, Backend Validation, Regression Testing, and User Acceptance Testing (UAT).

Overview

15
15
years of professional experience

Work History

Senior QA Engineer

Future Platforms Ltd
London
03.2016 - 12.2024
  • Tested mobile applications on Android and iOS platforms.
  • Defined and implemented effective test strategies, test plans, and traceability matrices, ensuring thorough coverage and defect tracking.
  • Spearheaded multiple projects, fostering culture of continuous improvement and collaboration within QA teams.
  • Created test cases in Test Rail in BDD format.
  • Designed, developed and maintained automation framework and acceptance test suites to test micro services.
  • Performed functionality, smoke, exploratory and regression testing.
  • Performed backend Rest API testing using postman and Java restAssured library.
  • Liaised with BAs to finalise requirements, create acceptance criteria, and definition of 'Done'. Worked closely with developers to understand product requirements for accurate testing.
  • Participated in three amigos meeting and other agile ceremonies.
  • Participated in client meetings and UAT demos.
  • Successfully mentored junior QA team members, enhancing team skillsets and project outcomes.
  • Prepared release notes, test reports and being involved in final Go/No-Go calls prior to releases.
  • Improved software quality by identifying and rectifying system defects, involved in issue triaging, investigation.
  • Heavily contributed to ground up implementation of Gherkin-based test automation frameworks into CI/CD pipelines.
  • Used Firebase Analytics to track events and improve product insights and tested Push Notification using Firebase.
  • Documented all phases of QA process, ensuring transparency and consistency in operations.
  • Collaborated with cross-functional teams for seamless project execution. Managed end-to-end testing activities to ensure delivery within timelines.
  • Implemented risk-based testing approach to prioritise critical features during product validation phase.
  • Handled complex projects under high-pressure environments without compromising on quality norms.


Projects:

Virgin Active: Global B2C app for fitness classes and court bookings with loyalty program.

Team Size: 20

Dominos GPS System: B2B solution for delivery drivers, store managers and customers for delivery tracking.

Team Size: 6

Dominos eCom App: B2C app for seamless pizza ordering with various features like add to basket, favourite basket, carousels, place order using payment methods.

Team Size: 15

First Bus: B2C app for users with features like Journey planning, Bus stop search, Bus routes along with ticket Purchase using various payment methods.

Team Size: 4

Other Projects: LNER, First Group, Avanti West Coast, Workspace,

Glastonbury

Mobile QA Specialist

Hailo
London, England
04.2013 - 04.2015
  • Functional testing of Hailo driver and customer apps on iOS and Android
  • Created test plans and designed and executed test cases, tracked defects, and performed UAT for city launches
  • Involved in Functionality Testing, Smoke Testing and Regression Testing, UI testing, Sanity Testing for driver and customer apps based on features and city releases
  • Conducted payment-processing testing on driver and customer apps to ensure that payment is getting processing through Hailo payment gateway for different card types
  • Used Xcode, Android Studio and Charles Proxy for issue analysis
  • Used Ruby and Calabash to automate test cases

Test Engineer

Wipro Technologies
01.2010 - 07.2012
  • Worked on various projects for Novartis Pharmaceuticals Corporation
  • Conducted functionality, non-functional, and database validation testing
  • Developed automation scripts using Selenium WebDriver
  • Participated in scrum meetings, sprint planning, and backlog creation

Java Developer

Metalogic Systems
10.2009 - 01.2010
  • Performed conversion of codes from COBOL, C to Java using Eclipse IDE

Education

Master of Engineering - Information and Communication Engineering

Bengal Engineering and Science University
06/2007 - 06/2009

Bachelor of Engineering - Computer Science and Engineering

National Institute of Technology
05/2003 - 05/2007

Skills

  • Mobile App testing
  • Postman
  • REST Assured
  • Java
  • Selenium Webdriver
  • Appium
  • Maven
  • Gradle
  • Xcode
  • Android Studio
  • Charles Proxy
  • TestNG
  • JUnit
  • Jenkins
  • Docker
  • Kubernetes
  • Microsoft Azure
  • Jira
  • Git
  • Firebase Analytics
  • Functional Testing
  • IoT
  • Test Process Design
  • Backend testing
  • Test Rail
  • Team Leadership
  • Training and mentoring

Timeline

Senior QA Engineer

Future Platforms Ltd
03.2016 - 12.2024

Mobile QA Specialist

Hailo
04.2013 - 04.2015

Test Engineer

Wipro Technologies
01.2010 - 07.2012

Java Developer

Metalogic Systems
10.2009 - 01.2010

Master of Engineering - Information and Communication Engineering

Bengal Engineering and Science University
06/2007 - 06/2009

Bachelor of Engineering - Computer Science and Engineering

National Institute of Technology
05/2003 - 05/2007
Arpita Bhattacharya