Armstrong Abiodun
Coventry,west midlands
Summary
Recent graduate from De Montfort University with an upper second-class degree in Business Management. Possesses strong customer relationship management skills and a comprehensive understanding of business operations. Eager to contribute to business growth by effectively addressing customer needs and challenges. Open to diverse roles within the business management field.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Collection driver
Royal Mail Group
Coventry
07.2022 - Current
- Safeguarded company assets by maintaining proper handling of goods during transportation.
- Built strong relationships with customers through consistent interaction during collections.
- Performed daily vehicle inspections for safety assurance.
- Ensured timely deliveries by strictly adhering to assigned routes and schedules.
- Executed pick-ups from businesses promptly, increasing customer satisfaction.
Warehouse worker
Amazon
Coventry, west midlands
08.2020 - 05.2023
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Managed inventory control for seamless supply chain management.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Catering assistant
Blue Arrow
Coventry, west midlands
12.2018 - 01.2020
- Enhanced customer experience by promptly addressing queries and complaints.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Set up dining areas for special events, improving the overall ambiance.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Achieved high levels of organisation with sorting and storing deliveries.
Retail assistant
Footasylum
Coventry, west midlands
12.2018 - 01.2019
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Handled transactions, maintaining accurate till records.
- Supported team members for improved operational efficiency.
- Maintained clean shop floor, promoting a welcoming environment.
Education
GCSEs -
President Kennedy School
Coventry 03.2015 - 06.2018
OCR level 2 - IT User Skills
heart of England college
Coventry 09.2018 - 06.2019
Bachelor of Arts - business management
De Montfort University
Leicester 09.2022 - 07.2025
Level 3 Diploma - Accident Repair Paint Principles
coventry city college
Coventry 09.2021 - 06.2023
Skills
- Outstanding customer service skills
- Excellent computer literacy
- Effective written and verbal communication
- Shipping and logistics understanding
- Order processing
- Sales analytics
References
References available upon request.
Timeline
Bachelor of Arts - business management
De Montfort University
09.2022 - 07.2025
Collection driver
Royal Mail Group
07.2022 - Current
Level 3 Diploma - Accident Repair Paint Principles
coventry city college
09.2021 - 06.2023
Warehouse worker
Amazon
08.2020 - 05.2023
Catering assistant
Blue Arrow
12.2018 - 01.2020
Retail assistant
Footasylum
12.2018 - 01.2019
OCR level 2 - IT User Skills
heart of England college
09.2018 - 06.2019
GCSEs -
President Kennedy School
03.2015 - 06.2018