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Associate Principal Engineer

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Experienced Operator and Management with more than 1 year experience, demonstrated history of working in the services industry. I am skilled in operations management and customer service. Enthusiastic customer service with excellent people skills. Qualified HR assistant with a background in human resources and administrative support. Reliable in handling diverse assignments and adapting quickly to different demands. Offers excellent writing abilities and a dependable personality.

Is to work with an organisation where my skills and abilities will be used for professional growth. Learning skills As a night manager, I drive team performance through effective coaching; articulate motivation, knowledge sharing and good listening skills. I am also open to learning new skills to empower myself and enhance the work of my organisation. I am a quick learner and will familiarise myself with work procedures and best practice by looking in the quality manual or by seeking advice and guidance from my line managers as appropriate.

I am a creative and organized professional with a proven track record of delivering high-quality service during times of change. My problem-solving skills and ability to multitask allows me to consistently meet deadlines and deliver high-quality work. I am adaptable and able to work well under pressure, with excellent communication skills that allow me to build positive relationships. My proactive attitude and willingness to go above and beyond for project success makes me a valuable asset to any team.

I & CRM II tools, Voice (mobile) services and tools, troubleshooting tools and techniques, Tickets & Faults support, Services Provisioning, Billing tools and services, Email support and any other support a customer will request on technology, hardware, software and even unrelated to the Company’s services. As a Technical Support Operator (TS) generally troubleshooting, helping and guiding customers of all ages and backgrounds, on all aspects of Internet Services, troubleshooting on any other service, Mobile services support and Billing, Emails and even 3rd party devices support offering the best experience to Customers. Key skills developed and needed such as Collaboration, Willingness to learn, Communication, Team Working, Creativity, Adaptability, Organization, Open-mindedness, Good listener, Attention to detail and last but not least Empathy, where the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place takes an important role in such an organization. Finally, the award from customer feedback and happiness and satisfaction at the end of the day is the best reward and feeling I had during my work experience since now. OTHER QUALIFICATIONS Cyprus and International Driving license Speedboat Operator Licence Living in Cyprus and England, I have gained a deep understanding of each culture, as well as an extensive view of other cultures from my everyday interactions. Worked closely with people coming from different cultural backgrounds during group projects as a student and excellent communication, teamwork and time management skills during work experience. Always contributed an important role when solving problems and being on schedule. Took part in the Greek Society of Manchester, where I played a variety of roles, such as organising events, meetings but most importantly interacting with so many people at a very little time was amongst the best experiences. My favourite hobbies are fishing and free diving I’m self motivated and I have passion for learning and increasing my skills. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Arda Bay

Summary

Overview

Work History

Cashier

Front of house

Speakers for School Virtual Experience

Customer Service Experience

Accounts Assistant

Education

GCSE -

A-Level And Level 3 Qualification -

BSC - Accounting And Finance

Skills

Languages

Timeline

Accounts Assistant

Customer Service Experience

Front of house

Speakers for School Virtual Experience

Cashier

GCSE -

A-Level And Level 3 Qualification -

BSC - Accounting And Finance

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