archie owen
goole,East Riding of Yorkshire
Summary
Professional with some background in customer service and operational efficiency, focused on enhancing customer satisfaction through effective communication and problem-solving. Proven leadership in high-pressure environments, promoting teamwork and compliance with organizational standards. Expertise in self-checkout operations, cash handling, and restocking, with a track record of implementing constructive feedback to improve team performance. Committed to fostering a culture of respect and continuous improvement in retail settings.
I have been looking for a job and nobody wants to take me on due to my age and the fact I'm still at college however there missing out on my great qualities, I work well in a team, I follow instruction, I am good with communication, I'm good at maths and much more.
in my spare time I like to play rugby and cricket but also spend time with my family and my girlfriend.
Overview
1
1
year of professional experience
Work history
Dog/Cat kennel supervisor
tree kennels
Goole, East Riding of Yorkshire
03.2025 - 05.2025
- Handled complicated situations like aggressive behaviour or disease outbreaks with professional urgency whilst maintaining calmness under pressure.
- Enhanced customer satisfaction with efficient handling of queries and concerns.
- Provided nourishing meals to maintain healthy weight in animals.
- Undertook detailed record-keeping of each pet's history, provided accurate information on demand.
- Improved overall cleanliness for health and safety compliance through regular inspections of dog and cat living areas.
- Trained new kennel assistants, led them to provide excellent service consistently.
- Created comfortable environment for visiting prospective owners using welcoming approach and informative tours around the facility.
- Assured quality care, facilitated daily exercise routines for dogs and cats.
Shop assistant
Premier Stores
.., East Riding of Yorkshire
10.2024 - 01.2025
- Conducted price checks at request of customers for clear communication on cost.
- Handled queries regarding products, providing detailed information as necessary.
- Greeted every customer warmly, promoting friendly atmosphere.
- Managed stock levels on shop floor for continuous product availability.
- Improved product visibility with strategic shelf arrangements.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- handled money from customers
Education
GCSEs - all fields
howden school
East Riding of Yorkshire 03.2019 - 04.2024
A-Levels - construction
bishop burton collage
east yorkshire 06.2024 -
Skills
- Practical problem analysis
- Leadership in stressful situations
- Patience and tolerance
- Self-Checkout operation
- Customer satisfaction enhancement
- Communication excellence
- Restock procedures
- Cash handling
- Customer Service
- Team player
- Constructive criticism
- Leadership qualities
- Respect for rules
Affiliations
- rugby
- cricket
- walking
Timeline
Dog/Cat kennel supervisor
tree kennels
03.2025 - 05.2025
Shop assistant
Premier Stores
10.2024 - 01.2025
A-Levels - construction
bishop burton collage
06.2024 -
GCSEs - all fields
howden school
03.2019 - 04.2024
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