Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
CustomerServiceRepresentative
Archie Baker

Archie Baker

Wilsford,Wiltshire

Summary

I am a hardworking, reliable, friendly and polite person who can learn quickly and efficiently. A great team member who can be trusted and relied upon, I enjoy new challenges. I am looking for the right opportunity to start my career in a role where I can learn from others, expand my skills and develop new ones. I am currently studying at University in Bournemouth in my second year of Studying Social Science and Criminology after having a gap year after my A-levels. Looking to finish with a 2:1 or above.

In this gap year I moved out of my family home and relocated to a flat in Beccles, Suffolk. During this year and a half period I worked full time in Domiciliary Care withing local communities. Whilst back at home I continue this profession in the holiday period I get from university. I am looking for Part time work which can be flexible to my university schedule as this would be my main priority

An empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support..

During my time in the retail sales jobs I became reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

4
4
years of professional experience
15
15

Certifications

Work history

Care Assistant

Zetland court
2023.04 - Current
  • The duties of a Care Assistant involve a mix of practical and emotional support
  • For this reason, it's difficult to list them all
  • However, here's a list of five key duties of a Care Assistant:
  • Personal Care – washing & dressing
  • Companionship – being a friendly face
  • Domestic Care –laundry, cleaning & tidying
  • Mobility – assistance getting around
  • Medication – reminders & collecting prescriptions

Care Assistant

Saxon Care
2022.05 - Current
  • My role includes;visiting clients in their own homes, helping and supporting them with their daily challenges to enable them to stay at home and remain independent as long as possible.
  • This can include personal care, helping to prepare meals, support with medication, feeding pets or assisting with trips and social outings
  • Each one of my clients are different and all have different needs
  • Some clients require personal care including bathing and toileting, help with food and medication, others many need less support but need more help around their home.
  • I also provide companionship calls for clients which could involve things like going to appointments, assisting them on trips out and providing the opportunity for family members to have some R&R.

Care Assistant

Nightingale Home Care
2021.04 - 2022.05
  • During my employment at Nightlingale was to:
  • Helping clients with their immediate needs such as washing, dressing and maintaining their hygiene, as well as helping them with basic day-to-day or administrative tasks like paying bills
  • Administering Medication
  • Working in a wide range of clients including dementia, palliative, domiciliary, disability and companionship.

Sales advisory

Iceland Foods/Food warehouse
2020.11 - 2021.04
  • During my employment at Iceland my role was to:
  • Ensure I deliver great standards and customer service
  • Maintaining a store to be proud of whilst making sure that our customers have the best experience when shopping with us.
  • When I relocated to Beccles recently, Iceland were keen to keep me as an employee and as such helped to transfer my role from Wiltshire where I was studying for A levels.
  • In charge of the grocery delivery
  • Responsible for ranging, inventory checks, cash handling, opening and closing the store and handling customer complaints.

Customer Assistant

Mole Country Stores
2019.11 - 2020.11
  • During my employment at Mole Valley my role was to:
  • Manage the tills including cash handling
  • Manage stock including, reducing items, overstocks and Gap Checks.
  • Providing advice to customers to meet their requirements
  • Provide great customer service by helping where I can and always going the extra mile to make their shopping experience as enjoyable and hassle free as possible.

Education

Bachelor of Social Science - Criminology & Sociology

Bournemouth University
Poole
09/2022 -

A-Levels - Sociology, History, Sports Science

Devizes Sixth Form
Devizes, Wiltshire
09/2019 - 06/2021

GCSEs - Maths, English, Science, Spanish, Sports Science, Geography, Philosophy & Ethics, History

Devizes School
Devizes
09/2014 - 06/2019

Skills

  • I am good at organising and prioritising which has been useful throughout my University
  • I'm experienced with technology and can use various programmes such as Microsoft, I once made my own website as part of my coursework which I thoroughly enjoyed
  • I am compassionate and friendly, a good problem solver and a quick thinker in high stress situations; very selfless when others are under my responsibility
  • I am a great team player; who's always keen to get hands on and involved in any opportunity that is presented to me I believe that to be successful in the workplace confidence is an essential trait to have,
  • I personally view myself as confident and approachable I enjoy socialising and meeting new people
  • Care plan management
  • Safeguarding knowledge
  • Medication administration
  • Organisational standards
  • Time management
  • Leadership
  • Punctual
  • CPR Trained
  • Problem-Solving
  • Outgoing
  • Enthusiastic

Accomplishments

    Bath Athletics Club – 9 years I received several medals training alongside Olympic level athletes who I found very inspiring and motivating; As part of this I coached younger members of the team (age 8-13) voluntarily in groups of 15 – 20.

    Walk for Wards I have raised over £1000 for Walk for Wards which was to help Salisbury Hospital who cared for my Grandad when he was diagnosed with a rare form of cancer.

    Borneo - Raised £5,000 to go out to help build schools and water sources for remote families in Borneo- sadly trip was cancelled due to COVID-19 however all money was still donated.

Affiliations

  • Playing Guitar
  • Going to the Gym
  • True crime
  • Reading
  • Cooking
  • Socialising
  • Being Outdoors
  • Live music

Certification

Driving Licence

Languages

English
Fluent
Spanish
Intermediate

References

References available upon request.

Timeline

Care Assistant

Zetland court
2023.04 - Current

Care Assistant

Saxon Care
2022.05 - Current

Care Assistant

Nightingale Home Care
2021.04 - 2022.05

Sales advisory

Iceland Foods/Food warehouse
2020.11 - 2021.04

Customer Assistant

Mole Country Stores
2019.11 - 2020.11

Bachelor of Social Science - Criminology & Sociology

Bournemouth University
09/2022 -

A-Levels - Sociology, History, Sports Science

Devizes Sixth Form
09/2019 - 06/2021

GCSEs - Maths, English, Science, Spanish, Sports Science, Geography, Philosophy & Ethics, History

Devizes School
09/2014 - 06/2019
Archie Baker