Archa Sasi
Luton,Central Bedfordshire
Summary
Dedicated professional with a strong background in customer service and team collaboration. Demonstrates an efficient work pace and adaptive communication style, ensuring effective multitasking and seamless parent-teacher liaison. Proficient in instructional strategies, text analysis, and media criticism, with a talent for providing constructive feedback. Committed to leveraging skills to enhance educational environments and foster positive relationships.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Barista
Costa Coffee
Luton, Central Bedfordshire
2025.10 - Current
- Demonstrated proficiency in operating espresso machines with precision and care.
- Assisted in inventory control measures for effective stock management.
- Managed over 30 customer calls per day and increased sales by 10%.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Performed cash handling duties accurately to maintain financial integrity.
- Collaborated with team members during busy periods improving workflow efficiency.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
English teacher
GreenValley International School
Trivandrum, Kerala
2022.06 - 2025.07
- Developed comprehensive lesson plans for students' improved understanding of English language.
- Oversaw classroom activities for 35-40 students, utilising effective communication strategies to maintain engagement in high-pressure environment.
- Attended professional development workshops to stay updated on educational trends.
- Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
- Assisted in school event planning contributing towards enhanced school spirit and cohesiveness.
- Collaborated with other teachers on curriculum development, ensuring consistency across year groups.
IELTS trainer
Ajinorah Institutions
Trivandrum, Kerala
2021.11 - 2022.06
- Utilised multi-media tools to make learning interactive and fun.
- Developed personalised study plans for enhanced IELTS scores.
- Encouraged self-learning amongst students through assignment tasks designed carefully.
- Stayed current on IELTS trends to keep training content updated.
- Assisted students in overcoming language barriers, improving their fluency and coherence.
- Facilitated learning experiences for over 50 students of diverse ages to enhance multicultural understanding and collaboration.
Intern
Kerala Kaumudi
Kochi, Kerala
2019.05 - 2019.06
- Developed proficiency in various software applications with rigorous training sessions.
- Ensured timely project completion for customer satisfaction.
- Improved team communication by organising regular team meetings and discussions.
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Handled incoming calls and emails, ensuring prompt response.
- Enhanced digital presence by updating company's social media platforms regularly.
Education
Master of Arts - English Language and Literature
Amrita Vishwa Vidyapeetham
Kollam, Kerala, India 2019.08 - 2021.08
Bachelor of Arts - English Language and Literature
Amrita Vishwa Vidyapeetham
Kerala, India 2016.08 - 2019.08
A-Levels -
Christ Junior College
Bengaluru, India 2015.06 - 2016.03
GCSEs -
Modern International School
Saudi Arabia 2012.04 - 2013.05
Skills
- Efficient work pace
- Adaptive communication style
- Team player
- Customer Service
- Multitasking
- Instructional strategies
- Constructive feedback giving
- Text analysis proficiency
- Parent-Teacher liaison
- Media criticism
- Multi- tasking
- Instructional Strategies
- Constructive Feedback Giving
Certification
Pursued a TEFL/TESOL Level 5 Masters Program with Grade A. (September 2025 - January 2026)
Accomplishments
Published two academic papers in international journals.
Second Runner-up in ‘New Face Hunt 2017’ hosted by a regional television channel.
References
References available upon request.
Timeline
Barista
Costa Coffee
2025.10 - Current
English teacher
GreenValley International School
2022.06 - 2025.07
IELTS trainer
Ajinorah Institutions
2021.11 - 2022.06
Master of Arts - English Language and Literature
Amrita Vishwa Vidyapeetham
2019.08 - 2021.08
Intern
Kerala Kaumudi
2019.05 - 2019.06
Bachelor of Arts - English Language and Literature
Amrita Vishwa Vidyapeetham
2016.08 - 2019.08
A-Levels -
Christ Junior College
2015.06 - 2016.03
GCSEs -
Modern International School
2012.04 - 2013.05