Aravinthan Kumaresan

• Reviewed and verified trade orders for compliance with trading guidelines, risk management parameters and regulatory requirements.
• Entered company's daily bond transactions into investment software system.
• Routinely lifted and relocated shopping containers weighing up to 15kg using appropriate manual handling techniques.
• Prepared postage bags for collection.
• Inspected products before customer delivery to ensure orders met defined quality standards.
• Skilfully handled customer enquiries by phone, email and integrated chat system.
• Picked customer orders on shop floor and in warehouse environment, carefully selecting best quality produce for dispatch.

Operations Trainee

Achievements/Tasks

• Worked as an Operations Trainee and actively contributed to the growth and efficiency of our US market operations.
• Responsibilities included streamlining and enhancing delivery operations, collaborating with drivers, vendors, and delivery location managers to ensure on-time deliveries.
• Coordinated with international colleagues from management to drivers to achieve seamless operations in the US market from India.
• Developed and maintained a tracking system, effectively monitoring delivery progress and promptly addressing any potential delays or issues.
• Demonstrated strong analytical skills by analyzing vendor delays and implementing new charge sheets with additional cost to ensure accountability and minimize future delays.
• Reduced delivery delays by 12% and increased by 5% revenue by effectively managing vendor delays.