KAVIYA SHIVASHANGARI
Oxford,Oxfordshire
Summary
Organized and reliable hospitality professional with hands-on experience in customer-facing food and beverage service. Skilled in taking orders, delivering attentive service, and managing till operations in fast-paced restaurant environments. Strong communication and teamwork abilities with a proven track record of maintaining accuracy, efficiency, and high service standards. Committed to delivering exceptional guest experiences in a luxury hospitality setting.
Overview
1
1
year of professional experience
Work history
Retail Assistant
Primark
Oxford, Oxfordshire
02.2025 - Current
- Assisted customers with product selection, ensuring friendly and efficient service in a busy retail environment
- Monitored stock levels, replenished items promptly, and maintained clean, well-presented displays
- Supported team members to keep operations running smoothly and resolve customer queries quickly
Administrator
AAA (Action Against AMD), United Kingdom
Oxford, Oxfordshire
12.2024 - 02.2025
- Coordinated and scheduled meetings with clients and investors, providing professional and welcoming first point of contact
- Processed expenditure bills using Xero, demonstrating accuracy and attention to detail
- Prepared and organized documentation, supporting a smooth and efficient office environment
Front of House & Cashier
Dosa Park
Oxford, oxfordshire
10.2024 - 02.2025
- Took customer orders accurately and delivered food and beverages with attentive, friendly service
- Operated the till, processed cash and card payments with precision, and ensured accurate reconciliation
- Maintained cleanliness and presentation standards in the dining area
- Responded to guest requests promptly and professionally, ensuring a welcoming dining experience
- Worked collaboratively with kitchen and team members to deliver smooth, efficient service during peak periods
Education
Master of Science - MSc International Business Management
Oxford Brookes University, United Kingdom
Oxford 09/2024 - 09/2025
Bachelor of Arts - B.Com Corporate Secretaryship
Ethiraj College for Women, India
India 08/2021 - 05/2024
Skills
- Food and beverage service – taking orders, serving guests, maintaining table standards
- Till operations and cash handling – accurate payment processing and reconciliation
- Customer service excellence – building rapport with guests and handling requests professionally
- Teamwork and reliability – working smoothly with kitchen and front-of-house teams
- Attention to detail – accuracy in orders, presentation, and guest satisfaction
- Time management – multitasking during peak service times
- IT skills: Xero, MS Word, Excel, PowerPoint
Timeline
Retail Assistant
Primark
02.2025 - Current
Administrator
AAA (Action Against AMD), United Kingdom
12.2024 - 02.2025
Front of House & Cashier
Dosa Park
10.2024 - 02.2025
Master of Science - MSc International Business Management
Oxford Brookes University, United Kingdom
09/2024 - 09/2025
Bachelor of Arts - B.Com Corporate Secretaryship
Ethiraj College for Women, India
08/2021 - 05/2024