Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Aqhee Ritchie

Birmingham,west midlands

Summary

Hardworking and reliable Support Worker with experience managing multiple supported housing properties and providing practical and wellbeing support to tenants. Confident working independently across busy services, ensuring accommodation standards are met, and completing safety/compliance checks. Strong communication skills developed through customer-facing roles, installation work in high-end properties, and fast-paced hospitality environments. Physically fit with extensive manual handling experience and a Full UK Driving Licence. Holds an SIA Licence

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Support worker

Vanguard direct/providence first
Birmingham, west midlands
2025.09 - Current

- Provide support to around 20 tenants across multiple supported accommodation properties

- Manage a range of properties from 2-bed to 8-bed houses, ensuring safe standards are maintained

- Complete regular property checks to confirm accommodation remains safe, clean and compliant

- Ensure fire safety measures are in place including fire doors, fire blankets and general compliance checks

- Liaise with the council regarding payments and housing-related updates

- Support practical property needs including moving furniture and setting up rooms for new tenants

- Assist with sourcing new tenants, conducting move-ins, and ensuring tenants feel supported and settled

Amazon Delivery

Amazon Flex
Birmingham, West Midlands
2024.11 - 2025.08

- Delivered parcels across the West Midlands, completing 40+ deliveries per day

- Planned routes efficiently to ensure all deliveries were completed on time or earlier

- Interacted with hundreds of customers and maintained a professional approach at all times

- Handled parcels safely and worked independently in a fast-pace

Electrical and gas kitchen appliance installer

Smarter Appliances
London, City of London
2023.06 - 2025.04

Birmingham / London

- Travelled between Birmingham and London up to 3 times per week to complete installations

- Installed electrical and gas kitchen appliances in premium venues and homes including Four Seasons

- Maintained excellent standards and received strong client feedback with zero complaints

- Worked carefully in high

-value properties with no damage to client homes

- Managed heavy lifting, transporting appliances safely, and carrying items up flights of stairs

- Maintained professionalism under pressure, including working around high-profile clients

customer service assistant

McDonald's
birmingham, west midlands
2022.10 - 2023.06

- Worked in a high-intensity environment delivering fast and accurate service

- Took and prepared orders under time pressure while maintaining quality standards

- Delivered high

-level customer service and supported team performance- Worked closely within a team of approximately 20 staff members

Dessert chef

Love4Desserts
Birmingham, west midlands
2021.02 - 2022.10

- Prepared desserts in a busy shop with constant order flow

- Worked efficiently as part of a team to meet demand during peak hours

- Took customer orders and delivered them quickly and accurately

- Maintained hygiene standards and supported day-to-day cleaning duties

car breaker

tustin solutions
Wolverhampton, west midlands
2020.01 - 2021.03

Handled customer transactions for purchased car parts, securing company revenue..

Coordinated proper disposal of hazardous waste, complying with environmental regulations.

Contributed to maintaining stock levels in the store through regular inventory checks..

Ensured optimal value from scrapped cars with careful dismantling process.

Education

NVQ Level 3 - Buisness

Sutton Bmet college
Birmingham
2022.09 - 2023.06

NVQ Level 1 - Mechanics

South and city birmingham
birmingham
2023.09 - 2024.07

Skills

  • Risk assessment application
  • reliable and trustworthy
  • Dealing with vulnerable clients
  • Public speaking
  • Team building
  • Universal credit proficiency
  • Problem-solving
  • Communication skills

Certification

Driving licence

Sia licence

Timeline

Support worker

Vanguard direct/providence first
2025.09 - Current

Amazon Delivery

Amazon Flex
2024.11 - 2025.08

NVQ Level 1 - Mechanics

South and city birmingham
2023.09 - 2024.07

Electrical and gas kitchen appliance installer

Smarter Appliances
2023.06 - 2025.04

customer service assistant

McDonald's
2022.10 - 2023.06

NVQ Level 3 - Buisness

Sutton Bmet college
2022.09 - 2023.06

Dessert chef

Love4Desserts
2021.02 - 2022.10

car breaker

tustin solutions
2020.01 - 2021.03
Aqhee Ritchie