Sagar Chandra Ghosh
London
Summary
Accomplished professional with extensive expertise in retail sales analytics, product pricing techniques, and customer relationship building. Demonstrates strong skills in time management, workplace safety procedures, and health and safety regulations. Proven ability to train staff, mentor team members, and handle cash transactions efficiently. Adept at creative problem solving, purchase order processing, stock control, and salesmanship. Committed to enhancing operational efficiency and driving sales growth through effective staff training and innovative solutions.
Overview
10
10
years of professional experience
Work history
Shopkeeper
S&S Highgate Store
London
04.2016 - Current
- Arranged window displays attractively to draw in potential customers.
- Created promotional strategies that increased overall store traffic.
- Managed inventory for streamlined store operation.
- Stocked shelves neatly, making it easier for customers to find items.
- Conducted regular stock checks for effective inventory management.
- Handled cash transactions accurately to minimise discrepancies.
- Opened and closed store securely, ensuring safety of assets.
- Assisted customers, leading to repeat business.
- Ordered supplies as needed, preventing stock-outs and loss of sales.
- Set store prices to remain competitive whilst achieving profit goals.
- Observed competitor activity to match seasonal retail promotions.
- Negotiated deals with suppliers, reducing costs without compromising quality.
- Ensured customer satisfaction by providing excellent service.
Kitchen staff member
Lume
London
06.2022 - 07.2023
- Assisted in food preparation for enhanced meal quality.
- Assisted chef in plating dishes beautifully for exceptional presentation.
- Utilised knife skills, improving precision and reducing waste.
- Followed health and safety guidelines, ensuring safe work environment.
- Multi-tasked efficiently to meet strict deadlines.
- Improved kitchen flow by maintaining clean and organised workspace.
- Adapted quickly to new recipes and techniques for improved menu variation.
- Prepped ingredients prior to cooking for more efficient service times.
- Supported chefs by doing daily tasks promptly.
- Labelled and stored fresh food deliveries immediately to avoid spoilage.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Maintained up-to-date knowledge of menu offerings to handle customer queries.
- Reported defective kitchen equipment in line with procedure.
- Trained junior staff on kitchen processes to meet food preparation standards.
Kitchen porter
Taro
London
02.2017 - 03.2020
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Achieved high levels of organisation with sorting and storing deliveries.
- Cleaned work surfaces, ensured hygiene standards were met.
- Helped create pleasant dining experience by maintaining clean cutlery and crockery.
- Helped customers find products, improving overall customer experience.
- Assisted in loading and unloading goods, facilitating smooth operations.
- Adhered to health and safety guidelines strictly whilst performing duties.
- Provided timely dishwashing services to keep workflow steady.
- Swept and mopped floors for cleaner workspace.
- Achieved quick service with effective meal preparation support.
- Assisted chefs and kitchen staff with sous vide, frying and steaming.
- Prepared food to meet company and brand standards.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
Some College (No Degree) - Commerce
English Level 2
London 09.2016 - 03.2017
Skills
- Time management expertise
- Retail sales analytics
- Product pricing techniques
- Workplace safety procedures
- Customer relationship building
- Health and Safety regulations
- Training staff
- Creative problem solving
- Salesmanship
- Purchase order processing
- Stock control
- Cash handling
- Staff mentoring
Timeline
Kitchen staff member
Lume
06.2022 - 07.2023
Kitchen porter
Taro
02.2017 - 03.2020
Some College (No Degree) - Commerce
English Level 2
09.2016 - 03.2017
Shopkeeper
S&S Highgate Store
04.2016 - Current