Apple mae pirante
TERNATE,PHILIPPINES
Summary
Professional with focus on branch management. Manages daily operations, oversees staff performance, and ensures customer satisfaction. Skilled in budget management, strategic planning, and sales growth initiatives.
Overview
9
9
years of professional experience
Work History
Branch Manager
Mlhuillier Financial Services Inc.
cavite, PHILIPPINES
01.2020 - 01.2026
- Managed daily operations of branch, overseeing staff performance and customer service standards.
- Led the branch in achieving targets for business growth, customer acquisition, and retention through strategic planning.
- Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.
- Conducted regular staff meetings to communicate targets, performance expectations, and company updates.
- Managed branch budget, monitoring expenditures and making cost-effective decisions to maximise profitability.
- Fostered a positive working environment, promoting teamwork and employee satisfaction.
Office Staff
H.R.D SINGAPORE PTE. LTD
CAVITE, PHILIPPINES
02.2017 - 09.2019
- Supported staff with clerical tasks for well-maintained office administration.
- Scanned new documentation into system and classified data using standard codes.
Education
Bachelor of Science - COMPUTER SCIENCE
CAVITE STATE UNIVERSITY
NAIC CAVITE2016
Skills
- Customer relationship management
- Documentation management
- Problem solving
- Time management
- Task prioritization
- Documentation and reporting
- Microsoft Office proficiency
- Flexibility in task handling
- Administrative skills
- Team leadership
- Performance management
- Decision-Making proficiency
- Data entry
- Microsoft Office
- Customer service
Languages
English
Proficient
C2
Timeline
Branch Manager
Mlhuillier Financial Services Inc.
01.2020 - 01.2026
Office Staff
H.R.D SINGAPORE PTE. LTD
02.2017 - 09.2019
Bachelor of Science - COMPUTER SCIENCE
CAVITE STATE UNIVERSITY