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APARNA SAPRE
Volunteer Manager
Summary
PROFILE – A STRONG BELIEF IN “WAYS TO GIVE BACK.” I am a self-motivated and focused Volunteer Manager offering 15 year background in programme management to growing non-profit organisation. Highly skilled in developing strategies to attract mission-driven volunteers. Accomplished in improving volunteer programmes, outcomes and volunteer satisfaction.
Overview
7
7
years of professional experience
2
2
Languages
Work History
VOLUNTEER MANAGER
Thames Reach
London
06.2022 - Current
- Successfully configured and launched Assemble, a cloud-based CRM platform, to streamline volunteer recruitment and management
- This included customisation of the portal, data migration, user setup, user and staff training and ongoing management of the platform
- Maintained accurate records of volunteer hours, accomplishments, and areas for improvement to ensure thorough reporting.
- Training and guidance to managers in the management and support of volunteers and measure the impact of volunteering programs
- Developed volunteer policies and procedures, handbooks and guidelines for volunteers.
- Established strong relationships with local colleges, universities, and organisations to develop potential partnerships and recruit new volunteers.
GOOD PRACTICE OFFICER
SSAFA -The Armed Forces Charity
London
03.2021 - 03.2022
- Working within the Volunteer Experience team, developing and maintaining volunteering good practice resources and guides focused on the recruitment and induction of volunteers
- Developed volunteer policies and procedures, handbooks and guidelines for volunteers
- Creating process flows, standard operating procedures, presentations, and hosting drop-in workshops
- Digitalisation of forms and data gathering techniques by leveraging Microsoft platforms.
COMMUNITY DEVELOPMENT LEAD
Voluntary Action Lewisham
London
10.2017 - 03.2020
- To promote volunteering in Lewisham Borough, advise potential volunteers, organise volunteering fairs, and connect individuals with the voluntary and community sectors
- Designed and developed volunteering program ground up, promoted volunteering as a pathway to employment and as a result supported and signposted 1000+ individuals into volunteering
- Instrumental in developing various models of volunteering, i.e., skills-based, corporate & micro-volunteering
- Developed strategy for skills-based volunteering to recruit specialist volunteers, enhancing the program's reach and spread.
SPECIAL EVENTS FUNDRAISER
For Jimmy ( Formerly Jimmy Mizen Foundation)
07.2017 - 10.2017
- Recruited and trained festival volunteers for 'On Blackheath festival' as the strategic charity partner
- Developed and executed employee volunteering day for American Express Global Business Travel
- Trained, mentored, and guided 50+ community volunteers that raised 15K GBP for charity in a weekend of volunteering effort.
VOLUNTEERING DEVELOPMENT LEAD
Volunteer Centre Lewisham
10.2016 - 03.2017
- Recruit, train and supervise volunteers, work with local community groups, and provide consultancy on good volunteering and volunteer management practices
- Organised the first volunteering fair in the borough of Lewisham, bringing together 50 plus Non-Government Organizations (NGOs) and charity organisations
- In the first year, 100 individuals attended the fair and in the second year, 220 individuals participated at the fair, surpassing the targets.
Education
Master of Arts - Advertising And Public Relations
Devi Ahilya University
India 04.2001 -
Bachelor of Science - Microbiology
Nagpur University
India 04.2001 -
Skills
Programme management
Designing and creating guides, flowcharts, documentation, and presentations for focused communication
Report creation and data analytics
Driving discussions and negotiations with partners
Line management, supervising staff and volunteers
Relationship building
Interpersonal communication skills
Diversity and Inclusion
Volunteer orientation and onboarding
Networking and relationship building
Proficient in Microsoft Office 365
Additional Information
Volunteering
Board of Trustee: Citizens Advice Bromley
Southwark Pensioners Centre
Interests
Travelling
Interior Decoration
Board games
Timeline
VOLUNTEER MANAGER
Thames Reach
06.2022 - Current
GOOD PRACTICE OFFICER
SSAFA -The Armed Forces Charity
03.2021 - 03.2022
COMMUNITY DEVELOPMENT LEAD
Voluntary Action Lewisham
10.2017 - 03.2020
SPECIAL EVENTS FUNDRAISER
For Jimmy ( Formerly Jimmy Mizen Foundation)
07.2017 - 10.2017
VOLUNTEERING DEVELOPMENT LEAD
Volunteer Centre Lewisham
10.2016 - 03.2017
Master of Arts - Advertising And Public Relations
Devi Ahilya University
04.2001 -
Bachelor of Science - Microbiology
Nagpur University
04.2001 -