Aparna Arudselvan
St Albans,Hertfordshire
Summary
Dedicated professional with a strong foundation in customer service, problem-solving, and effective communication skills. Proficient in basic computer skills and recognised for being a quick learner with the ability to adapt to new challenges seamlessly. Committed to delivering exceptional service and contributing to team success while pursuing opportunities for professional growth. Driven individual eager to contribute knowledge and industry training to a laboratory role. Offers strict attention to detail and meticulous recordkeeping skills. Motivated to build skillset and master industry best practices.
Overview
4
4
years of professional experience
Work history
Medical laboratory assistant
West Hertfordshire Hospital
Hemel Hempstead, Hertfordshire
12.2025 - Current
- Maintained laboratory equipment and ensured compliance with health and safety regulations.
- Assisted in conducting routine quality control checks to uphold high standards of accuracy.
- Followed strict quality control procedures for reliable test results.
- Recorded patient data to facilitate seamless tracking and reporting.
- Accurately stored, archived and retrieved samples, dispatching selected samples to referral sites as needed.
Pharmacy dispensing and counter assistant
Morrison's
St Albans, Hertfordshire
03.2023 - 12.2025
- Dispensed medication accurately against customer prescriptions.
- Answered questions and helped pharmacy customers locate desired items.
- Stored drugs in line with temperature and security requirements.
- Cleaned equipment and containers between uses to avoid cross-contamination.
- Managed over 20 patients with no assistance on a busy day
Customer assistant
McDonald's
London Colney, Hertfordshire
12.2021 - 05.2022
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Greet customers politely and professionally
- Worked to remain punctual and reliable at all times, covering other crew members' shifts on short notice
Education
A-Levels -
The Marlborough Science Academy
St Albans, Hertfordshire 09.2018 - 7 2020
Bachelor of Science - Biomedical Science
University of Hertfordshire
Hatfield 09.2020 - 9 2023
Skills
- Customer service
- Problem-solving
- Communication skills
- Customer-focused
- Team building
- Effective Time Management
- Basic computer skills
- Quick learner
Personal Information
Timeline
Medical laboratory assistant
West Hertfordshire Hospital
12.2025 - Current
Pharmacy dispensing and counter assistant
Morrison's
03.2023 - 12.2025
Customer assistant
McDonald's
12.2021 - 05.2022
Bachelor of Science - Biomedical Science
University of Hertfordshire
09.2020 - 9 2023
A-Levels -
The Marlborough Science Academy
09.2018 - 7 2020