I am a dedicated healthcare professional with extensive experience in emergency response readiness, palliative care, and dementia care. I have assisted with personal hygiene, bathing and dressing. And medication administration. Skilled in documentation, infection prevention and control, committed to delivering compassionate and effective patient care.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Care assistant
Bankfoot Care Home
Moffat, Dumfries and Galloway
01.2021 - Current
Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Worked closely under supervision from registered nurses, contributing to efficient workflow within the facility.
Participated actively in team meetings discussing ways to improve service delivery, leading to enhanced quality of life for the residents.
Responded promptly to emergencies, ensuring the safety of all residents.
Maintained confidentiality and compliance standards for optimised patient care.
Ensured a safe environment by maintaining orderliness and cleanliness in the facility.
Aid in mobility exercises, which resulted in improved physical strength among elderly residents.
Delivered excellent customer service by addressing concerns of patients' families.
Encouraged independence among patients whilst assisting them with tasks.
Monitored client health conditions and reported immediate issues to the manager.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Waiter
Brodies
Moffat, Dumfries and Galloway
08.2017 - 12.2017
Handled payment transactions to guarantee a smooth customer checkout process.
Managed table settings for optimal dining experience.
Upheld health and safety standards by regularly sanitising hands and work areas.
Maintained a professional appearance throughout shifts, reflecting positively on the establishment's image.
Accommodated special dietary requests, enhancing customer dining experience.
Remained calm under pressure, ensuring better performance during peak hours.
Education
Scottish Qualifications Certificate - General Education
Moffat Academy
Moffat, Dumfries and Galloway
08.2006 - 06.2021
Skills
Emergency response readiness
Palliative care experience
Responsive listening
Dementia care experience
Assisting with personal hygiene
Bathing and dressing assistance
Documentation
Infection prevention and control
Medication Administration
Affiliations
Football
History
Certification
SVQ in Social Services and Healthcare SCQF Level 6
Timeline
Care assistant
Bankfoot Care Home
01.2021 - Current
Waiter
Brodies
08.2017 - 12.2017
Scottish Qualifications Certificate - General Education