ANURUDDHA RANGAJITH LIYANA LEKAMALAGE
System Analyst
Barnet
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
SHOP SALES ASSISTANT
Garnash Ltd, Budgens Stores
East finchley, United Kingdom
02.2023 - Current
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Updated product labeling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Participated in staff meetings to develop strategies in selling.
- Assisted customers in locating specific items to boost satisfaction.
- Processed returned or exchanged items and provided refunds to customers.
- Monitored and reported suspicious activity to security officer to avoid theft.
SYSTEM ANALYST
Paints & General Industries Ltd
Colombo, Sri lanka
09.2020 - 01.2023
- Programming using RPG ILE.
- Restructuring and reprogramming the company payroll (IBM Iseries AS400).
- Restructuring and reprogramming ledgers and payment vouchers (IBM iseries AS400).
- Handling ASYCUDA system for Sri Lanka Customs related operations.
- Server networking, fixing hardware issues.
- Installation and handling of software and operating systems.
- Responsible for analyzing and giving solutions for general IT inquiries in the company.
- Developed and implemented standards, procedures and documentation to improve product quality.
- Translated business requirements into system change specifications for use by development teams.
- Defined and verified configurational changes through tests to meet business requirements.
- Identified and implemented modifications needed in existing applications to meet changing user requirements.
- Troubleshot software application issues to identify improvements and aid resolution.
- Studied and documented present workflow to recommend process improvements.
- Conducted statistical analysis to produce visual charts, data trends and patterns.
MANAGEMENT TRAINEE
Blueberry Holdings Pvt Ltd
Colombo, Sri lanka
03.2020 - 09.2020
- Managing and reconfiguring the company website.
- Web designing and development (WooCommerce, HTML, CSS, JavaScript).
- Digital marketing (Facebook, Instagram).
- Graphic designing (Adobe Photoshop, Illustrator).
- Participated in management meetings, workshops and other learning opportunities.
- Supported management team with budget allocation and other daily tasks.
TRAINEE ASSISTANT
Sampath Bank
Colombo, Sri lanka
08.2019 - 02.2020
- Data cleaning and preparation.
- Analyzing and investigating inaccuracies in data.
- Performance evaluations.
- Collated statistical data to interpret and plan next direction.
INTERN
Bank of Ceylon
Bandaragama, Sri lanka
05.2015 - 11.2015
- Created presentations and important documents for staff meetings.
- Answered phone enquiries and directed phone calls to specific departments.
- Participated in training and seminars to enhance skills and promote growth.
- Booked conference rooms, catering and sent invitations to help coordinate with events.
- Collaborated with departments to fulfill group projects.
- Participated in staff meetings to discuss latest developments.
- Communicated with customers regarding products and services to raise brand awareness.
- Monitored stock to maintain consistent supply for inventory.
Education
BSC (HONS) - COMPUTATIONAL PHYSICS
UNIVERSITY OF COLOMBO
01.2016 - 02.2020
A-Levels - MATHEMATICS STREAM
NALANDA COLLEGE
Sri lanka 01.2012 - 08.2014
GCSEs -
NALANDA COLLEGE
Sri Lanka 01.2011 - 12.2011
Skills
- Team Work and Management
- Self-motivated
- Customer service
- Cash management
- Integrity and Ethics
- Communication Skills
- Leadership Skill
- Payroll administration
Affiliations
- AMALGAMATED CLUB (SPORTS COUNCIL) - UNIVERSITY OF COLOMBO President - 2018
- BUDDHIST SOCIETY - UNIVERSITY OF COLOMBO Vice President - 2017
- COLOMBO BEACON - UNIVERSITY OF COLOMBO Board member - 2016
- SPORTS Captain of the University Elle Team - (2018)
- Vice-captain of the University Elle Team - (2017)
- Member of the University Elle Team - (2016 - 2019)
- Best Player - (2018)
- SLUSA (Sri Lanka Universities Sports Association) ELLE Colors - (2017)
- Member of the University Baseball Team - (2018 - 2019)
Research Experience
HONOURS THESIS
Pressure-dependent hydration of collagen from molecular dynamics simulations
Grade : A- Timeline: April 2019 - Dec 2019
Languages
English
Intermediate
Sinhala
Native
Tamil
Beginner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
SHOP SALES ASSISTANT
Garnash Ltd, Budgens Stores
02.2023 - Current
SYSTEM ANALYST
Paints & General Industries Ltd
09.2020 - 01.2023
MANAGEMENT TRAINEE
Blueberry Holdings Pvt Ltd
03.2020 - 09.2020
TRAINEE ASSISTANT
Sampath Bank
08.2019 - 02.2020
BSC (HONS) - COMPUTATIONAL PHYSICS
UNIVERSITY OF COLOMBO
01.2016 - 02.2020
INTERN
Bank of Ceylon
05.2015 - 11.2015
A-Levels - MATHEMATICS STREAM
NALANDA COLLEGE
01.2012 - 08.2014
GCSEs -
NALANDA COLLEGE
01.2011 - 12.2011
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