Antonia Dilkes
Ramsgate,Kent
Summary
Dedicated student seeking retail position. Offering strong interpersonal and communication skills, with experience in customer service. Knowledgeable about teamwork, sufficient at problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills. I have previously worked in fast-paced environments such as football stadiums and therefore suited to customer-facing roles.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Bar staff member
Bramall Lane Football Stadium
Sheffield, South Yorkshire
09.2023 - 05.2025
- Managed bar inventory for efficient operation.
- Restocked bar efficiently during busy periods.
- Maintained professional knowledge about various drink recipes and offerings.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Refused drinks service to guests without appropriate proof of age.
- Handled and moved supplies between stores and bars for restocking and storage.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Retail assistant
Asda
Ramsgate, Kent
03.2020 - 07.2021
- Ensured visual merchandising standards with regular display updates.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Maintained clean shop floor, promoting a welcoming environment.
- Assisted in stock replenishment to maintain store appearance.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Education
Bachelor of Arts - English Literature
University of Sheffield
Sheffield 09.2022 - 06.2025
A-Levels - English Literature, History, Latin
Uppingham School
Rutland 09.2020 - 07.2022
GCSEs -
Uppingham School
RutlandSkills
- Public speaking training
- Problem-solving
- Communication skills
- Team building
- Resourcefulness
- Mental maths speed
- Flexible working hours
- Knowledge of licensing laws
- Basic mathematics
- Draft system use
- Product stocking
- Cash handling
- Customer Service
- Payment Processing
- Food preparation
- Verbal communication
Affiliations
- Team Sports - predominantly cricket and hockey.
- Literature and Reading
- Critical and Creative Writing
Timeline
Bar staff member
Bramall Lane Football Stadium
09.2023 - 05.2025
Bachelor of Arts - English Literature
University of Sheffield
09.2022 - 06.2025
A-Levels - English Literature, History, Latin
Uppingham School
09.2020 - 07.2022
Retail assistant
Asda
03.2020 - 07.2021
GCSEs -
Uppingham School
Similar Profiles
Zarin Prabha MumuZarin Prabha Mumu
Security door supervisor at Emirates Football StadiumSecurity door supervisor at Emirates Football Stadium
Mohamed DahirMohamed Dahir
Safety Steward at Chelsea Football StadiumSafety Steward at Chelsea Football Stadium
Mariah DavisMariah Davis
Cashier at Chicken on a Stick (Football Stadium)Cashier at Chicken on a Stick (Football Stadium)
Lee PowdersLee Powders
Customs officer at HMRCCustoms officer at HMRC
CHARLOTTE WEBBCHARLOTTE WEBB
Talent Acquisition Manager (interim) at 2gether Support SolutionsTalent Acquisition Manager (interim) at 2gether Support Solutions