Anthony Nkosana Sibanda
Cheshunt,Hertfordshire
Summary
In the work place you will find me enjoying interactions with the people around me and getting the job done as efficiently as I can. With my varied experience in healthcare and customer service roles, I am equipped to work well under pressure while maintaining a calm presence and a positive attitude. This has been displayed in both my personal and professional life. I am an effective communicator who is able to listen carefully to customer concerns and respond with clarity, empathy and professionalism and I take delight in that. I am well-versed technologically which means I adapt well to new systems and can handle records and inquiries with speed and precision. I navigate challenges well, adapt to new environments swiftly and love being part of a team. All of these qualities have been evident in every role I've had and continue to develop.
Overview
5
5
years of professional experience
18
18
years of post-secondary education
Work history
Support worker assistant
Moreways Healthcare
Finchley, Barnet
05.2025 - Current
- I encourage residents to make choices and decisions about their daily lives in line with Mental Capacity Act.
- Teach and support life skills, for example budgeting, shopping, using public transport and meal preparations.
- Helping residents to do households tasks with the goal of gaining independence.
- Building trusting relationships, providing companionship and emotional well being.
- supporting and encouraging daily activities and personal care.
- Managing healthcare routines and medicines.
- Record keeping and maintaining confidentiality about residents.
- Giving emotional support.
Audiology assistant
UCLH
London
03.2023 - 12.2023
- Liaised with suppliers to order supplies as needed for uninterrupted services.
- Facilitated communication between patients and audiologists, enabling better understanding of diagnoses and treatments.
- Conducted preliminary hearing tests supporting precise diagnoses by the audiologist.
- Prepared examination rooms with necessary tools to facilitate smooth appointments.
- Collaborated closely with audiologists to provide optimal service to patients.
Cardiographer
North Middlesex University Hospital
Edmonton,London, London
11.2021 - 02.2023
- Blood pressure monitoring of cardiac patients
- Taking ECG readings for doctors to assist with diagnosis and treatment.
- Preparing patients for tests.
- Applying 24/48 hour heart monitors for diagnosis and treatment facilitation
- Building rapport with patients and their families and providing comfort and assurance when needed
- Learning to use new equipment
- Documenting information and maintaining confidentiality
Hospital administrator clerk
North Middlesex Hospital
Edmonton, London
03.2020 - 10.2021
- Booked patients' appointments, entered and updated the system with correct details.
- Greeted, supported, escorted and directed patients and their families to their appointments.
- answered phone calls and redirected accordingly when necessary.
- Answered patients and their family queries from patients and their families.
- Rescheduling of appointments where necessary.
- Maintaining confidentiality and professionalism at all times.
Education
Cardiographer Apprenticeship - Cardiography
North Middlesex University Hospital
London 11.2021 - 08.2022
IT
Vista Training Solutions
London 11.2018 - 09.2019
GCSEs - English
Barnet and Southgate College
01.2015 - 07.2016
GCSEs - ICT BTEC Level 2
Bishops Stopford CofE Secondary School
Enfield 09.2008 - 08.2013
GCSEs - RE BTEC Level 2
Bishops Stopford CofE Secondary School
Enfield 09.2008 - 08.2013
GCSEs - Science Level 2
Bishops Stopford CofE Secondary School
Enfield 09.2008 - 08.2013
Timeline
Support worker assistant
Moreways Healthcare
05.2025 - Current
Audiology assistant
UCLH
03.2023 - 12.2023
Cardiographer
North Middlesex University Hospital
11.2021 - 02.2023
Cardiographer Apprenticeship - Cardiography
North Middlesex University Hospital
11.2021 - 08.2022
Hospital administrator clerk
North Middlesex Hospital
03.2020 - 10.2021
IT
Vista Training Solutions
11.2018 - 09.2019
GCSEs - English
Barnet and Southgate College
01.2015 - 07.2016
GCSEs - ICT BTEC Level 2
Bishops Stopford CofE Secondary School
09.2008 - 08.2013
GCSEs - RE BTEC Level 2
Bishops Stopford CofE Secondary School
09.2008 - 08.2013
GCSEs - Science Level 2
Bishops Stopford CofE Secondary School
09.2008 - 08.2013
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