Anthony Okojie

Computer Literacy
Proficient in using security software, CCTV systems, incident logging tools, and access control platforms
Effective Communication
Strong verbal and written communication skills; able to interact clearly with the public, team members, and emergency services
Conflict Resolution
Skilled in de-escalating tense situations with professionalism, maintaining safety and order at all times
Customer Service
Friendly and approachable with a strong focus on delivering a positive experience for all guests and staff
Alarm & Incident Response
Experienced in promptly assessing and responding to alarms, following established procedures to handle threats effectively
Critical Thinking & Decision Making
Calm under pressure with the ability to assess situations quickly and apply sound judgment in high-risk environments