Anthony Mann
Yeovil,Somerset
Summary
Proactive General Assistant skilled in customer service and stock management. Resolves queries to elevate shopping experiences while maintaining organised retail spaces. Engages with customers to clarify information and foster satisfaction, supporting company values with a positive demeanour.
Overview
1
1
year of professional experience
Work History
General Assistant
Mudford Stores
Yeovil, Somerset
03.2024 - 04.2025
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Resolved customer queries using active listening and problem-solving skills.
- Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
- Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.
- Completed assigned tasks efficiently and with minimal supervision.
Leaflet Distributor
Mudford Stores
Yeovil, Somerset
04.2024 - 07.2024
- Maintained high standards of customer service during leaflet distribution, aligning with company guidelines for customer engagement.
- Engaged customers effectively by employing an approachable attitude while distributing leaflets.
- Responded to customer queries, clarifying the information provided to minimise confusion.
- Monitored stock levels of leaflets, ensuring timely reordering and reducing potential shortages.
Skills
- Customer service
- Stock management
- Visual merchandising
- Counter and chiller merchandising
- Problem resolution
- Task management
- Team collaboration
- Communication skills
- Team player
- Performance under pressure
- Empathy towards customers
- Patience and courtesy
- Positive attitude
Hobbies and interests
- I like to cycle around the countryside.
- I like to participate in online gaming and taking part in online tournaments.
- I like to take part in football and until reccently was part of a football team in Yeovil.
Timeline
Leaflet Distributor
Mudford Stores
04.2024 - 07.2024
General Assistant
Mudford Stores
03.2024 - 04.2025