Anthony Cotterill
Norwich,Norfolk
Summary
Sharp Engineering Technician with comprehensive experience in conducting tests and modifying systems. Swift to identify and fix issues. Resourceful and increases efforts to complete tasks and meet deadlines. I am well-versed in modifying existing designs to make them functional after breakdowns. I also possess in-depth knowledge of testing solutions and operating systems.
Skilled technical professional trained in electrical engineering and specializing in Electrical System Maintenance. Works well with team members to complete work on-time and following strict standards. I'm very methodical with solid electrical fault finding and repair skills. I strictly adhere to company policies regarding safety and conduct.
I am also studying at Open University to further my computing and electronic engineering knowledge outside of work to be able to work towards having the chance to be involved in the design and research of equipment, this along with using CAD at home to manufacture on my 3D printers at home, programming arduinos and designing my own circuitry at home I believe I could be a valuable asset to your company.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Evri
2026.04 - Current
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully to provide safe delivery.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Utilised GPS and route planning software to optimise delivery routes, reducing fuel consumption and delivery times.
- Maintained vehicle in optimum condition for safety and reliability.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
Group Owner
Coastline Furs CIC
Norwich, Norfolk
2025.02 - Current
- Manage budgeting, cash flow forecasting and venue contracts for recurring monthly events
- Designed operational systems for bookings, finance tracking and communications
- Developed automation tools to streamline reporting and workflow processes
- Negotiated supplier contracts, reducing venue costs by £60 per event
- Designed and implemented automation systems to improve workflow efficiency and reduce manual processing
- Analysed system inefficiencies and implemented preventative process improvements
- Designed operational processes and risk controls for recurring events (30–60 attendees), ensuring compliance and stability
- Developed and deployed automation scripts to monitor and manage high-volume communication systems (~700+ messages/day), improving response efficiency.
- Make decisions handling the day to day running of the group
- Assign responsible delegates to perform tasks they are trained for
- Keep in line with current health and safety regulations
- Keep a very high standard of safeguarding by enforcing ID checks for all members for access to the group
- Providing a safe, stable, comfortable space for the local community
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Managed event operations, including problem-solving, welcoming guests, directing event set-up and organising vendors.
- Attended events to ensure all operations, processes and activities ran smoothly, rectifying issues as they occurred without difficulty.
Home Tech Support Technician
Circet
Norwich, Norfolk
2025.03 - 2026.02
- Installed, configured, and tested broadband and telecoms equipment in customer premises, ensuring reliable connectivity and high service standards
- Diagnosed and resolved complex network faults (including sync loss, internal wiring issues, and hardware failures) using structured troubleshooting methods
- Replaced and configured routers, cabling, and associated hardware to restore service efficiently and minimise downtime
- Delivered excellent customer service by clearly explaining technical issues and solutions to non-technical customers
- Worked independently in the field, managing workload, scheduling jobs, and meeting strict service level agreements (SLAs)
- Carried out end-to-end fault resolution, identifying issues across both customer and network-side equipment
- Maintained accurate job reports and documentation using company systems to ensure compliance and traceability
- Followed health & safety procedures while working in varied environments, including residential and external installations
- Demonstrated strong problem-solving skills by identifying multiple simultaneous faults within a single job and implementing effective solutions
- Collaborated with network teams and support staff when required to escalate and resolve complex cases
Distribution Driver
Beryl Bikes/ Smidsy Ltd.
Norwich, Norfolk
2024.02 - 2025.02
- Proactively identified potential and present hazards while driving to mitigate road accidents.
- Drove according to manager and company guidance, minimising product damage.
- Consistently maintained safe, responsible driving, representing company professionally.
- Maintained excellent fuel efficiency throughout journeys to reduce excess spend.
- Assessed equipment before and after use, following strict roadworthiness and safety procedures.
- Ensured assets were always loaded safely in the van.
- Ensured I handled the lithium batteries safely at all times, making sure the van wasn't over the legal limit.
- Maintained correct manual handling procedures while moving assets and batteries
Bus Driver
First Bus
Norwich, Norfolk
2022.08 - 2024.02
- Adhered to timetables and routes to maintain timely arrivals and departures.
- Provided information to passengers, including route, schedule and fare information.
- Proactively assisted disabled passengers in boarding and exiting bus.
- Observed weather conditions and adjusted driving accordingly for passenger safety and other road users.
- Upheld clean driving licence and complied to road rules to provide safe and enjoyable journey.
- Reviewed bus route and shift schedules regularly to observe any changes.
- Assisted parents and carers with buggies and prams, lowering accessibility ramp for easy embarkment.
- Remained alert at all times scanning potential hazards to reduce unexpected situations.
- Guaranteed ticketing system worked properly for accurate passenger counts and cash collections, reporting issues to avoid faulty machines.
- Obtained PCV license from qualified driving instructors and CPC training.
- Obeyed rules and regulations of Driver and Vehicle Standards Agency in addition to local laws and stipulations.
- Coordinated emergency situations quickly and efficiently to minimise risk.
- Welcomed passengers with friendly smile, putting passengers at ease and providing enjoyable experience.
Bartender
Copper Beech (Marstons)
Norwich, Norfolk
2023.05 - 2023.07
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Assisted with stock counting, ordering and replenishing.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Verified customer age using official government identifications prior to serving alcohol.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
Multi-Skilled Maintenance Tech (Electrical)
Anglian Water
Beccles, Suffolk
2019.08 - 2022.04
- Troubleshot problems and diagnosed system faults.
- Achieved service time and quality targets.
- Collaborated with team members to achieve target results.
- Maintained multiple pieces of equipment.
- Travelled across multiple sites to do maintenance on equipment.
- Tried to keep equipment running as much as possible
- Maintained safety by verifying compliance and assuring proper factory testing.
- Gained the ability to easily interpret circuit diagrams.
- Performed fault finding and maintenance on relay control systems in an industrial environment
- Able to think outside the box to get problems solved quickly and reliably
- Worked closely with my team for multiple tasks
- Worked closely with the telemetry team to perform maintenance on systems integrated with plc control
- Helped look over contractors and other visitors to the site to ensure high safety standards were kept
- Used the fault finding techniques to find and eliminate the root cause of problems to prevent them quickly re appearing
- Used company record system to record all jobs and the fixes so that the same problems can be diagnosed quicker in the future
Cashier
McDonald's
Beccles, Suffolk
2018.06 - 2019.08
- Smoothly processed incoming orders, handling Many transactions per day with exceptional accuracy.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Increased sales and add-on purchases through strategic upselling and cross-selling.
- Drove store revenue by promoting add-on sales.
- Packed purchased items properly to prevent damage to delicate products.
- Maintained neat and clean shop floor and storage areas.
- Maximised customer satisfaction by assisting with purchase selections.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Redeemed coupons.
Education
Bachelor of Science - Engineering (electrical bias)
Open University
Norwich, Norfolk2030-01
Access to Higher Education Diploma - Engineering
City College Norwich (CCN)
Norwich, Norfolk2024-01
NVQ Level 3 - Diploma in engineering Electronics & Electrical Engineering (Incomplete, modules only)
Grantham College
Grantham, LIN2021-01
NVQ Level 2 - Diploma in performing engineering (Incomplete, modules only)
Grantham College
Grantham, LIN2021-01
NVQ Level 2 - Diploma in engineering - maintenance technology (Incomplete, modules only)
Grantham College
Grantham, LIN2021-01
Functional Skills Level 2 - English
Grantham College
Grantham, LIN2020-01
NVQ Level 3 - Sub-Diploma in Engineering technologies
Lowestoft College
Lowestoft, SFK2019-01
NVQ Level 2 - diploma in engineering technologies
Lowestoft College
Lowestoft, SFK2018-01
GCSEs - Mathematics
The Garibaldi School
Mansfield, NTT2017-01
GCSEs - D&T resistant materials technology
The Garibaldi School
Mansfield, NTT2017-01
GCSEs - D&T electronic products
The Garibaldi School
Mansfield, NTT2017-01
NVQ Level 2 - Music
The Garibaldi School
Mansfield, NTT2017-01
GCSEs - Biology
The Garibaldi School
Mansfield, NTT2017-01
GCSEs - Chemistry
The Garibaldi School
Mansfield, NTT2017-01
GCSEs - Physics
The Garibaldi School
Mansfield, NTT2017-01
Skills
- Customer Service
- Excellent verbal communication
- Outgoing and enthusiastic
- Good cleanliness standard
- Skilled Driver
- Skilled in Electrical testing and modifying
- Good with mechanical maintenance
- Great at fault finding
- Impeccable driving record
- Strong safety history
- Complex problem-solver
- Skilled at designing and using Electrical circuits and associated diagrams
- Skilled at using CAD to manufacture my own projects through 3D printing
- Skilled at programming arduino, with eagerness to learn other programming languages
Timeline
Delivery Driver
Evri
2026.04 - Current
Home Tech Support Technician
Circet
2025.03 - 2026.02
Group Owner
Coastline Furs CIC
2025.02 - Current
Distribution Driver
Beryl Bikes/ Smidsy Ltd.
2024.02 - 2025.02
Bartender
Copper Beech (Marstons)
2023.05 - 2023.07
Bus Driver
First Bus
2022.08 - 2024.02
Multi-Skilled Maintenance Tech (Electrical)
Anglian Water
2019.08 - 2022.04
Cashier
McDonald's
2018.06 - 2019.08
Bachelor of Science - Engineering (electrical bias)
Open University
Access to Higher Education Diploma - Engineering
City College Norwich (CCN)
NVQ Level 3 - Diploma in engineering Electronics & Electrical Engineering (Incomplete, modules only)
Grantham College
NVQ Level 2 - Diploma in performing engineering (Incomplete, modules only)
Grantham College
NVQ Level 2 - Diploma in engineering - maintenance technology (Incomplete, modules only)
Grantham College
Functional Skills Level 2 - English
Grantham College
NVQ Level 3 - Sub-Diploma in Engineering technologies
Lowestoft College
NVQ Level 2 - diploma in engineering technologies
Lowestoft College
GCSEs - Mathematics
The Garibaldi School
GCSEs - D&T resistant materials technology
The Garibaldi School
GCSEs - D&T electronic products
The Garibaldi School
NVQ Level 2 - Music
The Garibaldi School
GCSEs - Biology
The Garibaldi School
GCSEs - Chemistry
The Garibaldi School
GCSEs - Physics
The Garibaldi School