Anthony Cotterill
Norwich,Norfolk
Summary
Detail-oriented Engineering Technician specialised in testing and modifying systems to enhance functionality and performance. Demonstrated resourcefulness in identifying and resolving issues while adhering to strict safety and conduct standards. Committed to continuous learning in computing and electronic engineering, leveraging CAD skills and hands-on experience with 3D printing and circuitry design to contribute effectively to design and research initiatives.
Overview
8
8
years of professional experience
Work History
3D designer and printer
Self Employed
10.2025 - Current
- Used CAD software to develop dynamic 3D designs, constructing various shapes and preserving production capability.
- Managed deadlines to deliver finalised functional and aesthetic materials on time.
- Provided additional information to support production of designs.
- Computed labour and material costs to determine budget for project, developing economical practices to save money.
- Designed logo and website to share and present information, creating brand visibility.
- Managed multiple design projects simultaneously, delivering each within tight deadlines and budget constraints.
- Researched material properties to determine specific materials to utilise for modeling.
- Prepared and shared design drafts, sketches and layouts to communicate initial progress.
Group Owner
Coastline Furs CIC
Norwich, Norfolk
02.2025 - Current
- Manage budgeting, cash flow forecasting and venue contracts for recurring monthly events
- Negotiated supplier contracts, reducing venue costs by £60 per event
- Designed operational systems for bookings, finance tracking and communications
- Designed operational processes and risk controls for recurring events (30–60 attendees), enhancing compliance and stability.
- Analysed system inefficiencies and implemented preventative process improvements
- Designed and implemented automation systems to improve workflow efficiency and reduce manual processing
- Developed automation tools to streamline reporting and workflow processes
- Developed and deployed automation scripts to monitor and manage high-volume communication systems (~700+ messages/day), improving response efficiency.
- Made decisions to manage daily operations of the group.
- Assigned trained delegates to execute specific tasks effectively.
- Ensured compliance with current health and safety regulations.
- Enforced ID checks to uphold high safeguarding standards for group access.
- Provided a safe and comfortable environment for the local community.
- Managed inventory control to minimise waste and maintain optimal stock levels.
- Managed event operations, including problem-solving, welcoming guests, directing event set-up and organising vendors.
- Oversaw event operations to ensure smooth execution of processes and activities, addressing issues promptly.
Coach Driver
Central Connect (Flixbus)
06.2026 - 07.2026
- Ensured clients stayed safe throughout journeys by conducting safety checks before starting journeys.
- Monitored surroundings attentively to ensure safety during driving. at all times scanning potential hazards to reduce unexpected situations.
- Operated vehicles in a safe manner, following highway laws and best driving practices.
- Followed all national and local driving laws and regulations to ensure compliance and safety.
- Utilised strong geographical knowledge to navigate routes effectively, minimising delays and disruptions.
- Managed time effectively to adhere to scheduled breaks, maintaining service continuity and passenger satisfaction.
- Followed the scheduled times for pick-up and drop-offs
- Reported vehicle malfunctions or safety concerns promptly to maintenance team, ensuring timely resolutions and safe operation.
- Responded to passenger queries professionally, delivering timely information on schedules and services to enhance customer experience.
- Made passenger announcements through vehicle address system to share journey times and upcoming destinations.
Coach Driver
Dolphin Travel
05.2026 - 06.2026
- Ensured clients stayed safe throughout journeys by conducting safety checks before starting journeys.
- Adhered to national and local driving laws and regulations, maintaining compliance and prioritising passenger safety.
- Reported vehicle malfunctions and safety concerns promptly to maintenance team, facilitating quick resolutions and enhancing operational safety.
- Planned most efficient routes according to group destination and traffic reports.
- Utilised strong geographical knowledge to navigate routes effectively, minimising delays and disruptions.
- Remained alert at all times scanning potential hazards to reduce unexpected situations.
- Cleaned coach interior using hoovers, dusters, and mops, ensuring a hygienic and comfortable environment for clients.
Home Tech Support Technician
Circet
Norwich, Norfolk
03.2025 - 02.2026
- Diagnosed and resolved complex network faults, including sync loss, internal wiring issues, and hardware failures, using structured troubleshooting methods to restore service promptly
- Carried out end-to-end fault resolution, identifying issues across both customer and network-side equipment
- Replaced and configured routers, cabling, and associated hardware to restore service efficiently and minimise downtime
- Installed, configured, and tested broadband and telecoms equipment in customer premises, ensuring reliable connectivity and high service standards
- Worked independently in the field, managing workload, scheduling jobs, and meeting strict service level agreements (SLAs)
- Demonstrated strong problem-solving skills by identifying multiple simultaneous faults within a single job and implementing effective solutions
- Explained technical issues and solutions to non-technical customers, enhancing their understanding and satisfaction with service delivery
- Maintained accurate job reports and documentation using company systems, ensuring compliance and traceability for efficient service management
- Collaborated with network teams and support staff to escalate and resolve complex cases
- Followed health & safety procedures while working in varied environments, including residential and external installations
Distribution Driver
Beryl Bikes/ Smidsy Ltd.
Norwich, Norfolk
02.2024 - 02.2025
- Drove following manager and company guidance, minimising product damage during deliveries.
- Proactively identified potential and present hazards while driving to mitigate road accidents.
- Consistently maintained safe, responsible driving, representing company professionally.
- Maintained high fuel efficiency throughout journeys, contributing to cost savings.
- Loaded assets securely in van to prevent damage during transport.
- Transported lithium batteries in compliance with safety regulations to maintain legal weight limits.
- Assessed equipment before and after use, following strict roadworthiness and safety procedures.
- Maintained correct manual handling procedures while moving assets and batteries
Bus Driver
First Bus
Norwich, Norfolk
08.2022 - 02.2024
- Achieved Passenger Carrying Vehicle (PCV) licence through comprehensive training from qualified driving instructors and CPC training.
- Adhered to timetables and routes to maintain timely arrivals and departures.
- Upheld clean driving licence and complied to road rules to provide a safe and an enjoyable journey.
- Remained alert at all times scanning potential hazards to reduce unexpected situations.
- Handled emergency situations promptly to safeguard passenger safety and minimise risk exposure.
- Observed weather conditions and adjusted driving accordingly for passenger safety and other road users.
- Reviewed bus routes and shift schedules to adapt to changes and enhance service reliability.
- Provided information to passengers, including route, schedule and fare information.
- Welcomed passengers with a friendly smile, putting passengers at ease and providing an enjoyable experience.
- Proactively assisted disabled passengers in boarding and exiting the bus.
- Assisted parents and carers with buggies and prams, lowering accessibility ramp for easy embarkment.
- Ensured ticketing system functioned correctly for accurate passenger counts and cash collections, promptly reporting issues to maintain operational efficiency.
- Obeyed rules and regulations of Driver and Vehicle Standards Agency in addition to local laws and stipulations.
Bartender
Copper Beech (Marstons)
Norwich, Norfolk
05.2023 - 07.2023
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Maintained cleanliness of bar by promptly removing waste and addressing spills to uphold professional appearance.
- Verified customer age using official government identifications prior to serving alcohol.
- Oversaw bar inventory, conducted regular stock counts, and placed orders to ensure consistent supply levels.
- Conducted regular stock counts to ensure accurate inventory records, ordering and replenishing.
- Stocked and organised bar for efficient access and prompt customer service.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
Multi-Skilled Maintenance Tech (Electrical)
Anglian Water
Beccles, Suffolk
08.2019 - 04.2022
- Performed fault finding and maintenance on relay control systems in an industrial environment
- Troubleshot problems and diagnosed system faults.
- Applied fault finding techniques to identify and eliminate root causes of problems, preventing recurrence.
- Monitored equipment performance to maximise operational uptime.
- Maintained multiple pieces of equipment.
- Met service time and quality targets consistently.
- Travelled across multiple sites to do maintenance on equipment.
- Worked closely with the telemetry team to perform maintenance on systems integrated with plc control
- Gained the ability to easily interpret circuit diagrams.
- Collaborated with team members to achieve target results.
- Able to think outside the box to get problems solved quickly and reliably
- Worked closely with my team for multiple tasks
- Maintained safety by verifying compliance and assuring proper factory testing.
- Helped look over contractors and other visitors to the site to ensure high safety standards were kept
- Used company record system to record all jobs and the fixes so that the same problems can be diagnosed more quickly in the future
Cashier
McDonald's
Beccles, Suffolk
06.2018 - 08.2019
- Smoothly processed incoming orders, handling Many transactions per day with exceptional accuracy.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Enhanced customer satisfaction by providing tailored assistance with purchase selections.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Boosted sales and add-on purchases through effective upselling and cross-selling techniques.
- Drove store revenue by promoting add-on sales.
- Ensured accurate application of coupons to enhance customer shopping experience.
- Packed purchased items properly to prevent damage to delicate products.
- Maintained neat and clean shop floor and storage areas.
- Collaborated with front-of-house staff to ensure seamless and positive customer experiences.
- Worked overtime to support workflow during busy periods.
Education
Bachelor of Science - Engineering (electrical bias)
Open University
Norwich, Norfolk01-2030
Access to Higher Education Diploma - Engineering
City College Norwich (CCN)
Norwich, Norfolk01-2024
NVQ Level 3 - Diploma in engineering Electronics & Electrical Engineering (Incomplete, modules only)
Grantham College
Grantham, LIN01-2021
NVQ Level 2 - Diploma in performing engineering (Incomplete, modules only)
Grantham College
Grantham, LIN01-2021
NVQ Level 2 - Diploma in engineering - maintenance technology (Incomplete, modules only)
Grantham College
Grantham, LIN01-2021
Functional Skills Level 2 - English
Grantham College
Grantham, LIN01-2020
NVQ Level 3 - Sub-Diploma in Engineering technologies
Lowestoft College
Lowestoft, SFK01-2019
NVQ Level 2 - diploma in engineering technologies
Lowestoft College
Lowestoft, SFK01-2018
GCSEs - Mathematics
The Garibaldi School
Mansfield, NTT01-2017
GCSEs - D&T resistant materials technology
The Garibaldi School
Mansfield, NTT01-2017
GCSEs - D&T electronic products
The Garibaldi School
Mansfield, NTT01-2017
NVQ Level 2 - Music
The Garibaldi School
Mansfield, NTT01-2017
GCSEs - Biology
The Garibaldi School
Mansfield, NTT01-2017
GCSEs - Chemistry
The Garibaldi School
Mansfield, NTT01-2017
GCSEs - Physics
The Garibaldi School
Mansfield, NTT01-2017
Skills
- Advanced driving techniques
- Clean driving record
- Safety compliance
- Customer Service
- Excellent verbal communication
- Outgoing and enthusiastic
- Hygiene compliance
- Fault finding
- Good with mechanical maintenance
- Electrical testing
- Complex problem-solver
- Electrical circuit design
- CAD and 3D printing
- Arduino programming
Timeline
Coach Driver
Central Connect (Flixbus)
06.2026 - 07.2026
Coach Driver
Dolphin Travel
05.2026 - 06.2026
3D designer and printer
Self Employed
10.2025 - Current
Home Tech Support Technician
Circet
03.2025 - 02.2026
Group Owner
Coastline Furs CIC
02.2025 - Current
Distribution Driver
Beryl Bikes/ Smidsy Ltd.
02.2024 - 02.2025
Bartender
Copper Beech (Marstons)
05.2023 - 07.2023
Bus Driver
First Bus
08.2022 - 02.2024
Multi-Skilled Maintenance Tech (Electrical)
Anglian Water
08.2019 - 04.2022
Cashier
McDonald's
06.2018 - 08.2019
Bachelor of Science - Engineering (electrical bias)
Open University
Access to Higher Education Diploma - Engineering
City College Norwich (CCN)
NVQ Level 3 - Diploma in engineering Electronics & Electrical Engineering (Incomplete, modules only)
Grantham College
NVQ Level 2 - Diploma in performing engineering (Incomplete, modules only)
Grantham College
NVQ Level 2 - Diploma in engineering - maintenance technology (Incomplete, modules only)
Grantham College
Functional Skills Level 2 - English
Grantham College
NVQ Level 3 - Sub-Diploma in Engineering technologies
Lowestoft College
NVQ Level 2 - diploma in engineering technologies
Lowestoft College
GCSEs - Mathematics
The Garibaldi School
GCSEs - D&T resistant materials technology
The Garibaldi School
GCSEs - D&T electronic products
The Garibaldi School
NVQ Level 2 - Music
The Garibaldi School
GCSEs - Biology
The Garibaldi School
GCSEs - Chemistry
The Garibaldi School
GCSEs - Physics
The Garibaldi School
Languages
English
Proficient
C2
Interests
- I like to use 3D cad to make designs for 3D printing and print the items myself
- I also enjoy making my own electronics including programming arduino to complete projects