Anoushka Melissa Sepel
Barnet, London,London
Summary
Fun, motivated, and customer-focused Bar Manager with a passion for creating memorable guest experiences. Skilled in leading high-performing teams, maintaining efficient bar operations, and delivering exceptional service in fast-paced environments. Known for a positive attitude, strong leadership, and the ability to build great team culture while maximizing sales and customer satisfaction. Dedicated to maintaining high standards, developing staff, and ensuring every guest leaves with a great experience.
Overview
6
6
years of professional experience
Work history
Bar Manager
Lucky Voice Holborn
London, Camden
2021.12 - Current
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Improved staff performance through regular feedback sessions and training programmes.
- Monitored stock levels and deliveries to avoid any potential shortages during the week.
- Maintained a clean and hygienic environment, improving the overall ambiance of the bar and working conditions.
- Trained new staff on customer service protocols to enhance guest experience.
- Built loyal customer base by creating welcoming environment with top quality service.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
Waitress/Bartender
Wagamama
London, Barnet
2020.09 - 2021.12
- Took orders accurately whilst multitasking efficiently
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Worked in a fast-paced environment whilst maintaining a profession manner with both staff and customers
Education
A-Levels - Business and finance
The Compton Sixth Form
London08.2020
A-Levels - Drama
The Compton Sixth Form
London08.2020
Skills
- Mixology
- Scheduling staff rotas
- Staff training delivery
- Recruitment and hiring
- Hospitality management
- Stock control
Timeline
Bar Manager
Lucky Voice Holborn
2021.12 - Current
Waitress/Bartender
Wagamama
2020.09 - 2021.12
A-Levels - Business and finance
The Compton Sixth Form
A-Levels - Drama
The Compton Sixth Form