Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Receptionist

Ann Louise Wilson

Edinburgh,Midlothian

Summary

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Sales assistant

Feenans Keystore
Lanark, South Lanarkshire
01.2022 - 04.2023
  • Accepted and processed cash, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Built lasting relationships with clients through customer service interactions.

Assistant Manager

Card Factory
Lanark, South Lanarkshire
05.2021 - 01.2022
  • Worked with store manager to develop action plans to increase performance and exceed sales targets.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.

Education

GCSEs - English, Maths, Geography, History, Word Processing, Home Economics

Lanark Grammar School
South Lanarkshire
04.1991 - 10.1997

European Computer Driving License - Computing

Dalziel Workspace
Motherwell, North Lanarkshire
02.1998 - 07.1998

Skills

  • Retail marketing
  • Product expertise
  • Excellent timekeeping
  • Face-to-face selling
  • Upselling expertise
  • Self-motivated
  • Confident communicator
  • Outstanding customer service

Languages

English
Native

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales assistant

Feenans Keystore
01.2022 - 04.2023

Assistant Manager

Card Factory
05.2021 - 01.2022

European Computer Driving License - Computing

Dalziel Workspace
02.1998 - 07.1998

GCSEs - English, Maths, Geography, History, Word Processing, Home Economics

Lanark Grammar School
04.1991 - 10.1997
Ann Louise Wilson