Annie Elizabeth McFadden

Within this position I worked on behalf of YFR to represent the children’s charity Action Medical Research. I undertook intensive training to pitch the organization to members of the public to support the charity on a monthly basis. My responsibility in this role was to confidently and professionally pitch to the public. Here, I moreover learned the fundamental aspects of sales; confidence, personability, understanding client needs and handling objections.

• Managed client relationships by providing exceptional customer service
• Learned resilience
• Ensured compliance with company policies whilst handling sales transactions
• Established strong rapport with customers for repeat business

In this position, I was single-handedly responsible for managing social media promotion for a small health and wellness company. I made sure to post frequently and on schedule across a variety of social media platforms, mainly Instagram and Facebook. I also regularly collaborated with the business owner to brainstorm and co-create social media content. I found this role to be demanding yet rewarding, it gave me essential experience with the modern advertising market and an understanding of the great responsibility which comes from working for an independent business.

• Leveraged data analytics tools for insightful decision-making
• Ensured consistent brand messaging across all platforms
• Direct client liaison
• Optimised content according to latest trends, captured audience interest effectively

In this position I delivered accessible and friendly instruction on how to paint to groups of beginner artists. My responsibilities included creating my own artwork, assisting those learning during the class and contacting venues for events to be hosted. I worked in school classrooms, leisure centres and primarily bars and pubs. This role granted me valuable experience in leadership, organisation, team building, creativity and hospitality.

• Established clear objectives for each lesson to cater to all ability levels
• Developed organisational skills
• Enhanced hosting abilities, becoming confident and personable

In collaboration with Newcastle University, I lead two philosophy-based classes to Sixth Form students aged 16-18. I devised lesson plans and class activities, encouraging group participation. This voluntary work offered me experience in teaching, and valuable insight into the minds of young people. This role gave me confidence; in having responsibility over large groups, public speaking and abiding by strict deadlines

• Demonstrated respect, friendliness and willingness to help students wherever needed
• Developed public speaking abilities
• Learned to transfer my academic accomplishments and knowledge into a practical environment
• Displayed energy and enthusiasm in fast-paced environment.

I commissioned my own paintings and sculptures independently. In this role I advertised my work online and collaborated with customers directly to craft their desired product. I gained a self-sufficient understanding of the workplace in an environment where I was self-employed, learning to be motivated and be consistently creative.

• Produced artwork for individuals & local businesses
• Responded effectively to client feedback improving quality of commissioned pieces
• Marketed own works on online platforms for wider reach