Annette ward
Pontefract,Westyorks
Summary
Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability and teamwork, ensuring smooth and welcoming store environment.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
shop assistant
Premier Convenience Store
Hemsworth, Wakefield
2021.02 - 2023.04
A busy local shop managed by a family who runs a few local premier shops, everyday tasks would include cleaning, stocking, inventory, ordering stock, and helping customers with general enquiries, also working the tills.
- Assisted in inventory counts, maintaining accurate records.
- Managed stock levels on shop floor for continuous product availability.
- Assisted customers in finding desired items to enhance their shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Built rapport with frequent shoppers to foster loyal customer base.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Handled cash register efficiently, ensuring accurate transactions.
- Maintained clean, appealing shop environment for comfortable shopping experience.
midday supervisor
west end academy
Hemsworth, Wakefield
2012.03 - 2023.04
primary school midday supervisor, which would include keeping the children safe, supervising play time and also preforming first aid when needed, reporting all incidents to teachers or the main safeguarding representive.
- Mediated conflicts between students to maintain a harmonious atmosphere.
- Managed behavioural issues for a peaceful and enjoyable lunchtime experience.
- Supervised children's playtime, ensuring safe use of equipment.
- Provided comfort and reassurance to distressed children, promoting emotional well-being.
- Provided first aid assistance when required, prioritising pupil's wellbeing.
- Enforced school policies and rules consistently, encouraging discipline among students.
ice-cream server
uncle les ices
Wakefield, west yorkshire
2010.02 - 2023.04
busy ice cream van, tasks included serving food, money handling till work, cleaning, stock take and also stocking the van up at night.
Assisted customers in flavour selection, making their experience enjoyable.
- Handled cash transactions for smooth customer service experience.
- Facilitated product sampling, enhancing guest experience and sales opportunities.
- Managed stock levels efficiently, avoiding shortages during rush hours.
- Maintained cleanliness and organisation in the serving area to enhance customer satisfaction.
Education
nvq lvl 2 - health and social care
Hemsworth High School Sixthform
Hemsworth, Wakefield 1999.09 - 2001.06
GCSEs -
hemsworth highschool
Hemsworth, Wakefield 1997.09 - 1999.06
Skills
- Digital cash register operation
- Change giving
- Exchange procedures
- Receipt printing
- Item bagging
- Money transactions
- Patience under pressure
- Exemplary customer service skills
Affiliations
- in spare time i enjoy, cooking and baking, reading and spending time with family and my 2 cats
Custom
I have recently taken a step back from working full time. as I have been helping caring for my father who has had a few health problems, which included helping everyday tasks and shopping. aside from this I have worked a few temporary part-time cleaning jobs aswell, i am now looking to get back into full time work.
Timeline
shop assistant
Premier Convenience Store
2021.02 - 2023.04
midday supervisor
west end academy
2012.03 - 2023.04
ice-cream server
uncle les ices
2010.02 - 2023.04
nvq lvl 2 - health and social care
Hemsworth High School Sixthform
1999.09 - 2001.06
GCSEs -
hemsworth highschool
1997.09 - 1999.06