Anne-Louise Martin

Working on various developments in Nottinghamshire, Leicestershire and Derbyshire.

7 months continual cover for Redrow at Newton Garden Village, Nottingham from Jan to July26 to help on a large busy site with 6 show homes.

Responsible for helping with day to day sales, home demonstrations, legal completion handovers and competitor information.

Working for Wheeldon Homes in Rocester, Shirland, Spondon, Alfreton and Belper developments. Dealing with all aspects of running a site from Customers initial enquiries, viewings, reservations, home demonstrations through to hand overs.

Dealing with all aspects of running my own site including creating sales, using a computerized system to maintain a data base and process sales forms such as reservations, compilation of weekly and monthly reports, legal chasing, liaising with Solicitors, Surveyors, Financial Advisors, Estate Agents and Site personnel. Knowledge of the Government's Help to Buy scheme and adherence to the Consumer Code for Home Builders to provide an excellent customer journey from sale, colour choices, home demonstration to key handover. Maintenance of site, show home and presentation of the development are key. Used to working to deadlines and targets. Recommending use of Panel Solicitors and Financial Advisors to create a smoother buying process.

Working for a major builder in the construction industry who were branching into New Home Sales. Again responsible for all aspects of managing one specific site and providing an excellent level of customer service. Also involved with marketing, event planning and business progression meetings.

Responsible for managing all aspects of running the sales office. A busy development with 30+ ongoing sales at one point. Managing the sales process for customers, liaising with site, contractors, head office and maintenance of a data base to encourage sales. Sold out completely on this site just prior to leaving.

Working with a very high specification builder based in Scotland. Dealing with all parts of the sales procedure, customer choices and extras. Responsible for the upkeep of a data base, monthly and weekly reports to Head office.

Working on a very busy double manned site, dealing with all aspects of processing sales through to completion. Part of this time was spent as self employed and then employed directly by the company. At times responsible for 40+ sales to handle customer choices, extras, legal chasing, home demonstrations and key handovers. Regularly hitting a high level of sales and targets.

Working on a very busy site in Derby. Responsible for all aspects of running my own site, computerized data base, customer choices, customer extras and looking after buyers from reservation to key handover.