Annamaria Brutyo
London
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Multi-talented Shift Manager able to work all shop positions. Offering 9 years industry experience and demonstrated track record of leadership and operations success.
Overview
14
14
years of professional experience
Work history
Duty Manager
LIDL
London
2016.09 - 2019.01
- I am fully trained in all Cash Management processes as well as being trained on MSMO for orders
- As I was trained in MSMO I was required to complete orders via SOSIS system to support the management.
Customer Assistant
Lidl 1707
London
2016.04 - 2017.09
Freshness Coordinator
Training
London
2015.03 - 2016.04
- Fully Trained in Limited Offer Changeover, I was responsible for ensuring that all new starters were fully trained across areas of the store, as well as ensuring updated procedures were cascaded to existing staff.
SSP Starbucks Barista
Starbucks
LONDON, London
2013.01 - 2015.06
Worked in one of the busiest stations in London Kings Cross for over two years as a barista/ supervisor.
I have done both opening and closing shifts.
Not also i was making coffees but done cashing up for over a year to become a supervisor.
Shop Assistant
HungarySep
2005.01 - 2009.07
- Decision making
- Problem-Solving
- Motivating
- Communication
- Delegation
- PERSONALPERSONAL
Skills
Decision making
Problem-Solving
Motivating
Communication
Delegation
- Employee development
Languages
English
Fluent
Timeline
Duty Manager
LIDL
2016.09 - 2019.01
Customer Assistant
Lidl 1707
2016.04 - 2017.09
Freshness Coordinator
Training
2015.03 - 2016.04
SSP Starbucks Barista
Starbucks
2013.01 - 2015.06
Shop Assistant
HungarySep
2005.01 - 2009.07