Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
5
5
years of professional experience
Work history
Recovery Worker
Turning Point
2026.06 - Current
Delivered training workshops on relapse prevention strategies, strengthening client skills for recovery.
Liaised closely with external agencies to coordinate appropriate referral pathways for clients requiring additional support services.
Implemented harm reduction strategies effectively-improved overall safety within facility.
Prison Custody Officer
HMP Forest Bank
2025.11 - 2026.07
Supervised prisoners in all aspects of prison wing activity for population safety.
Coordinated with external agencies, such as police and legal representatives, ensuring smooth operation of judicial processes.
Engaged with inmates in a respectful manner, fostering an environment conducive to positive change and rehabilitation.
Head Barista/Duty Manager
Coffee#1
2023.03 - 2025.05
Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
Oversaw cash handling procedures, including banking and safe management, to ensure financial security.
Implemented health and safety protocols, conducting regular checks to safeguard both staff and customers.
Barista Key Holder
Isaac's Café
2022.08 - 2023.03
Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Maintained clean, hygienic food service counters through regular sanitisation.
Personal and Social Care Worker
OneCare
2021.02 - 2021.09
Oversaw patient caseloads to ensure thorough social work assessments, effective crisis intervention, and comprehensive care planning.
Assisted clients with daily personal hygiene, including bathing, dressing, and grooming, to promote dignity and independence.
Education
Master of Arts - Serious and Violent Crime
Arden University
Coventry
2025.08 -
Bachelor of Science - Criminal Investigation with Forensic Psychology
Solent University
Southampton
/2021 - /2024
Skills
Risk assessment
Case management
Crisis intervention
Strategic planning and organisation
Supervision
Cyber security knowledge
Timeline
Recovery Worker
Turning Point
2026.06 - Current
Prison Custody Officer
HMP Forest Bank
2025.11 - 2026.07
Master of Arts - Serious and Violent Crime
Arden University
2025.08 -
Head Barista/Duty Manager
Coffee#1
2023.03 - 2025.05
Barista Key Holder
Isaac's Café
2022.08 - 2023.03
Personal and Social Care Worker
OneCare
2021.02 - 2021.09
Bachelor of Science - Criminal Investigation with Forensic Psychology