Anna Elsa George
Northampton,Northamptonshire
Summary
A compassionate healthcare professional dedicated to delivering patient-centred care and achieving clinical excellence. Renowned for spearheading multidisciplinary teams, devising innovative treatment strategies, and fostering collaborative care, resulting in enhanced patient outcomes, increased satisfaction, and improved recovery rates. A meticulous medical practitioner adept at assessing, diagnosing, and managing general health conditions while offering empathetic support to patients, families, and communities. Continuously committed to professional development to provide informed and reliable medical guidance.
An accomplished and detail-oriented warehouse operator, recognised for optimising inventory systems, streamlining operational workflows, and upholding rigorous safety protocols. Consistently delivers enhanced efficiency, minimised downtime, and improved warehouse productivity.
A results-driven professional with a strong foundation in public health principles, research, and data analysis. Passionate about advancing community health through innovative strategies and collaborative initiatives, demonstrating a strong analytical mindset and exceptional communication skills.
An energetic and customer-oriented Sales Assistant with a proven ability to establish meaningful connections with customers. Excels in identifying customer needs, offering tailored solutions, and enhancing the shopping experience. Proficient in point-of-sale systems, inventory management, and visual merchandising, driving increased sales and fostering long-term customer loyalty.
Overview
4
4
years of professional experience
Work History
Care Assistant
Ashurst Mews Care Home
Northampton, Northamptonshire
01.2025 - Current
- Updated families regularly on patient progress and treatment plan changes.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Sales assistant
JBS UK Trading Limited
Northampton, Northamptonshire
10.2024 - 01.2025
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Maintained up-to-date knowledge of product features, benefits, and availability.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
Warehouse operator
GXO LOGISTICS
Northampton, Northamptonshire
09.2023 - 10.2024
- Demonstrated dedication to safety with regular equipment checks.
- Collaborated with team members for smooth warehouse operations.
- Picked orders accurately, reducing instances of return or exchange.
- Followed all health and safety guidelines, contributing to safe workplace environment.
- Communicated effectively with supervisors, improving overall workflow.
- Handled fragile goods delicately, minimising product damage during transport.
- Met tight deadlines by efficiently processing incoming shipments.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Supported other departments as required; demonstrated flexibility and team spirit.
- Completed work following safety rules for best working practices.
- Adhered to best practices regarding warehouse storage to facilitate effective inventory management.
- Completed and submitted appropriate dispatch paperwork in timely manner.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Doctor
National health mission
Palakkad, India
06.2021 - 10.2021
- Promoted health education and self-care practices, maximising treatment efficacy and mitigating future risk factors
- Provided emotional support to patients, employing active listening skills to ensure patients felt heard and their concerns understood
- Maintained accurate paperwork and records to benefit other healthcare professionals, ensuring holistic patient care
- Maintained and updated patient notes, ensuring accuracy and confidentiality
- Developed evidence-based pain management plans prescribing minimal opioid pain medications
- Interviewed patients to assess histories, investigate concerns and complete physical examinations.
Education
Medical and clinical Administration Training
Alison Learning
Medical Receptionist Training
Alison Learning
Master of Science - Public health
University of Northampton
Bachelor of Science - Medicine
Karuna Medical College
Safeguarding
Learning Curve Group
Skills
- Team management
- Accurate administrative skills
- Wave picking
- Prescription management
- Hardworking
- Adaptive, responsible, computer skills
- Interactive skills
- Customer service
- Basic maths competency
- Logistics coordination aptitude
- Warehouse layout familiarity
- Order processing competence
- Safe Systems of Work
- Fragile goods handling
- Empathetic communication
- Proactive health promotion
- Medical software proficiency
- Pathology understanding
- Disease prevention strategist
- Paediatric medicine
- Pharmacology knowledge
- Gynaecological examination
- Radiology expertise
- Superior diagnostic skills
- Dermatology
- Impeccable time management
- Patient referrals
- Emergency medicine
- Telephone consultations
- Outstanding patient care
- Research aptitude
- Health advocacy
- Public health law compliance
- Global health policy understanding
- Health literacy enhancement
- Environmental health principles
- SPSS software proficiency
- Epidemiological methods
- Knowledge of who guidelines
- Biostatistics analysis
- Healthcare it proficiency
- Analytical
- Strategic planning
- Efficient data entry
- Compliance management
- Policy development
- Presentation development
- Policy strategy development
- Political awareness
- Critical analysis
- Proofreading
- Diary management
- Statistics
- Stakeholder relationship management
- Effective forecasting
- Policymaking
- Written and verbal communication
- Attention to Detail
- Schedule management
- Decision making
- Event coordination
- Filing experience
- Email handling
- Document management
- Cross-functional communication
- Microsoft Office proficiency
- Data confidentiality
- Highly organised
- Database administration
- Confidentiality maintenance
- Motivational interviewing
- Data Protection Act compliance
- Cash handling
- Stock control
- Effective listening
- Palliative care experience
- Healthcare operations
- End-Of-Life support
- Patient risk assessment
- Elderly care
- Stress management
- Nutritional guidance
- Mobility assistance proficiency
Languages
English
Hindi
Custom
other,other
Timeline
Care Assistant
Ashurst Mews Care Home
01.2025 - Current
Sales assistant
JBS UK Trading Limited
10.2024 - 01.2025
Warehouse operator
GXO LOGISTICS
09.2023 - 10.2024
Doctor
National health mission
06.2021 - 10.2021
Medical and clinical Administration Training
Alison Learning
Medical Receptionist Training
Alison Learning
Master of Science - Public health
University of Northampton
Bachelor of Science - Medicine
Karuna Medical College
Safeguarding
Learning Curve Group
Similar Profiles
Gursharan Kaur KahlonGursharan Kaur Kahlon
Healthcare Assistant at Ashurst Mews Care HomeHealthcare Assistant at Ashurst Mews Care Home
ADETAYO ADELEKEADETAYO ADELEKE
Health Care Assistant at Fenwick Healthcare (Henwick Grange Nursing Home and Droitwich Mews Care Home)Health Care Assistant at Fenwick Healthcare (Henwick Grange Nursing Home and Droitwich Mews Care Home)
Jenna PetersJenna Peters
Events manager at Cedar Mews Care home.Events manager at Cedar Mews Care home.