Dimitri POTSI

• Led end-to-end operations of a 34-person team across Poultry and Beef production lines in low-risk environment. Accountable for achieving daily production KPIs, ensuring compliance with safety and quality standards, and fostering a culture of continuous improvement and team ownership.
• Developed and executed daily production plans, overseeing calibration checks and technical setups to ensure smooth operations. Collaborated with interdepartmental managers to optimise workflow efficiency and effectively communicate operational adjustments.
• Optimised Beef-Pastrami maturation and slicing processes, resulting in improved slicing yield from 92% to 96%.
• Boosted production performance by 10% on average and expanded output by 32 tons weekly through strategic advance preparation; ensured strict compliance with food safety and traceability protocols, facilitating reduced weekend working in the poultry department and reducing extra cost on labour.
• Introduced targeted maintenance and shift coordination programs, decreasing unplanned downtime by 12% and improving OEE; strengthened cross-functional engagement with Engineering to elevate planned preventative maintenance metrics.
• Increased training record compliance from 78% to 98% in just three months by introducing structured onboarding and refresher processes.
• Led the integration of the Quor Quality Management System across the department—digitising records, enhancing audit readiness, and improving traceability.
• Championedcoaching-led management style, improving team morale, ownership, and succession readiness within the department.
• Managed a project to upgrade equipment, increasing output and delivering a return on investment in under two years and reducing floor waste by 12% .
• Managed HR-related tasks including return-to-work interviews, performance reviews, absence monitoring, and disciplinary procedures.
• Led and supported a variety of food production audits—including internal food safety, GMP, HACCP, environmental monitoring, supplier evaluations, regulatory inspections, and third-party certification to ensure full compliance, maintain operational standards, and uphold quality assurance across all stages of production.

Reported to Shift Manager and collaborated cross-functionally with factory teams and key departments to support production efficiency and compliance.

• Executed daily production plans and monitored area throughput, ensuring alignment with output targets and swift resolution of operational issues.
• Maintained adherence to health & safety, food safety, and hygiene protocols; conducted pre-production checks on machinery and electric trucks.
• Assisted in surpassing departmental targets for yield, labour utilization, and waste reduction; consistently contributed to performance improvements.
• Achieved weekly "Green" GMP ratings from technical audits and supported the reduction of production non-conformance reports (NCRs).
• Promoted training and skills development within the team to ensure coverage for operational and holiday needs.
• Provided shift coverage in the Manager’s absence, conducted first-stage disciplinary actions, and upheld daily production integrity.
• Delivered team briefings, ensured effective communication, and supported a collaborative work culture aligned with company values and ethical standards.
• Participated in company-wide initiatives and partnered with Engineering and Technical teams to resolve production challenges and enhance PPM effectiveness

• Oversee day-to-day line operations for all product lines. Lead daily safety meetings with skilled labourers, crew of 52-75 staff, to assure customer quality demands, UPH, Efficiency, GMP and engaging with the Technical Team to ensure the product meets all the standards. Responsible for closing Non-Conformances for any poor GMP or Quality Audits, directly brief the responsible skill operator and provide them to Technical Managers.
• Efficiency increased from 65% to 85 % within the first 6 months, through cross-training team members and leading improvement projects. My main project involved training skilled staff from the agency to become skilled operators, such as Quality Monitors, Porters, Machine Operators, and Machine Setters, in a brand-new factory from 2016 to 2017, launching up to 7 new production lines.
• Meet the ethical code and employment standards.
• Resolving issues and cost efficiencies with my team and colleagues. Record data on SIC boards. Apply countermeasures to improve in future,plus a few projects on how to save on successful materials.
• Always promoted a safe working environment and ensured compliance with Health and Safety at Work requirements,and raised daily near misses and reported or closed Non- Non-Conformance to Health and Safety Coordinators

• Operated and maintained production machinery; minimised changeover downtime.
• Supported product transitions and compliance with safety protocols.

• Managed all aspects of front-of-house (FOH) and back-of-house (BOH) operations for a high-volume quick-service restaurant, leading a 25-person team to deliver consistent service excellence in a fast-paced environment.
• Supervised daily operations, including staff allocation, food preparation standards, and customer service.
• Introduced staff rotation schedules, improving peak-time service speed and reducing wait times by 20%.
• Trained new hires and improved staff retention and performance.
• Handled escalations and complaints, achieving a 95% satisfaction score.
• Oversaw hygiene compliance and reduced waste through improved inventory control.