Annabelle Fairchild
Ashford,United Kingdom
Summary
Hardworking and motivated professional with proven experience across legal administration, client relations, and front-of-house support. Skilled in managing correspondence between clients, fee earners and defendants. Delivering excellent customer service in past-paced and high stress environments. Recognised for strong communication skills, attention to detail, and a proactive approach to problem solving. Dedicated to maintaining high professional standards and supporting organisational efficiency.
Overview
4
4
years of professional experience
Work history
Legal Adminstrator
STA Legal Ltd
Maidstone, Kent
06.2024 - Current
- Facilitated efficient communication with clients by managing correspondence effectively.
- Provided excellent customer service by addressing client queries promptly.
- Liaised with courts and other professionals for smooth case processes.
- Prepared meeting agendas, enhanced effectiveness of team discussions.
- Prepared claim forms for communication
- Assisted legal teams for increased productivity.
- Drafted legal correspondence, resulted in clear client and defendant communication.
Receptionist
Julie Rose Stadium
Ashford, Kent
01.2022 - 02.2023
- Answered telephone calls, compiling detailed notes and promptly forwarding as required.
- Delivered front of house duties with warm and professional manner.
- Managed bookings using Booker software to schedule, cancel and rearrange appointments.
- Answered and helped resolve enquiries from clients, vendors, and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Educated customers on promotions, offers and special events to enhance product sales.
- Displayed and restocked merchandise by following brand guidelines.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
Bar Associate
Wetherspoons
Canterbury, Kent
09.2021 - 12.2022
- Maintained facility compliance with health codes, sanitation requirements and licence regulations.
- Processed cash, credit card and voucher payments.
- Upheld high standard of cleanliness in all work areas.
- Cleaned and filled ice bins.
- Delivered quality food and beverage service to guests quickly.
- Served each guest with sincere, positive, pleasant and enthusiastic attitude.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Prepared multiple mixed drinks and poured wine, beer, and non-alcoholic beverages for more than 100+ patrons per shift.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Waited on multiple customers at the bar and throughout the bar area.
- Great Communication skills between team members.
- Dedicated and hardworking, working long hours.
- Great Patience to be able to deal with difficult situations within the bar.
- Greeted guests in a timely and professional manner.
- Confirmed customers ages for alcohol service and discontinued service to intoxicated guests.
Education
Bachelor of Business Administration - Accounting and Finance
Canterbury Christ Church University
09/2020 - 08/2024
GCSE - Combined Science
St Edmunds School
GCSE - Food Preparation & Nutrition
St Edmund's School
GCSE - Art and Design
St Edmund's School
GCSE - Drama
St Edmund's School
GCSE - English Language
St Edmund's School
GCSE - Spoken Language
St Edmund's School
GCSE - English Literature
St Edmund's School
GCSE - Music
St Edmund's School
GCSE - Mathematics
St Edmund's School
Scholarship in Drama - undefined
St Edmund's School
Scholarship in Choral - undefined
St Edmund's School
Skills
- Excellent customer care
- Strong communication skills
- Schedule management
- Commercial and domestic abilities
- Excellent time management
- High-quality standards
- Team player
- Audience engagement techniques
- Confident performer
- Broad musical repertoire
- Reading music
- Choir performances
- Sight-singing
- Stage performance
- Financial reporting
- Self-motivated professional
References
References will be sent on request.
Accomplishments
- Choir
- Founding Member of Canterbury Cathedral Girls' Choir,
- Performing on the radio, TV and around the country in front of numerous people.
- Recorded several CDs and Playlists.
- Performing in front of the royal family.
Timeline
Legal Adminstrator
STA Legal Ltd
06.2024 - Current
Receptionist
Julie Rose Stadium
01.2022 - 02.2023
Bar Associate
Wetherspoons
09.2021 - 12.2022
GCSE - Combined Science
St Edmunds School
GCSE - Food Preparation & Nutrition
St Edmund's School
GCSE - Art and Design
St Edmund's School
GCSE - Drama
St Edmund's School
GCSE - English Language
St Edmund's School
GCSE - Spoken Language
St Edmund's School
GCSE - English Literature
St Edmund's School
GCSE - Music
St Edmund's School
GCSE - Mathematics
St Edmund's School
Scholarship in Drama - undefined
St Edmund's School
Scholarship in Choral - undefined
St Edmund's School
Bachelor of Business Administration - Accounting and Finance
Canterbury Christ Church University
09/2020 - 08/2024
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