Experienced professional with a strong background in merchandising reports and trading plans, code and inventory control, and product and company knowledge. Demonstrated expertise in incident management and resolution, ensuring smooth operations and effective problem-solving. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
- Expanded training as a multi-skilled colleague to work in many departments of a large store
- Led a team of colleagues in weekend fresh replenishment and rotation
- Responsible for legal store operations through code control and the handling of money
- Experience in customer service, developing rapport with regular customers and diffusing challenging situations with professionalism and care
- Making specialty drinks to order in a fast-paced environment
- Providing a high standard of customer care
- Navigating busy periods and large groups while alone on shift