Annabella Gattrell
SWADLINCOTE,United Kingdom
Summary
I am an emerging psychologist motivated to understand human behaviour and mental processes, dedicated to providing support through active listening and empathy throughout client interaction. I am capable of conducting both qualitative and quantitative research independently or as part of a team. I offer clear communication and high emotional intelligence, ready to use and develop analytical, observational, and counselling skills.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Bartender
JDWetherspoons
Nottingham, Nottinghamshire
04.2023 - Current
- Managed stock levels efficiently, preventing shortage during peak hours and overall minimal wastage,
- Collaborated with bar, floor, and kitchen team members to provide seamless service during busy periods.
- Recommended drinks to customers and promoted special events, both effectively leading to increased sales.
- Ensured compliance with all health and safety regulations.
- Inspected customer identification to verify age against legal standards.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Handled cash transactions securely, minimising risk of theft or fraud.
Retail Sales Associate
The Broom Closet
Newhall, Derbyshire
11.2021 - Current
- Established rapport with customers through attentive listening and communication.
- Fostered positive relationships with customers, increased loyalty and repeat purchases.
- Supported marketing initiatives by setting up promotional displays and loyalty schemes, enhancing brand loyalty
- Provided product knowledge to customers for informed purchases based on their needs.
- Operated till systems correctly, ensuring accurate transactions, and handling cash transactions accurately, maintaining financial integrity.
Education
Psychology combined with Sociology
Nottingham Trent University
Nottingham 09.2023 -
A-Levels - Psychology, Sociology, and Business Studies
The Pingle Academy
Derby 09.2021 - 05.2023
Skills
- Qualitative and quantitative research
- In-person and remote teamwork using efficient communication
- Safeguarding and the prevent duty
- Work-life balance
- Easily adaptable
- Interpersonal skills
- Knowledge of social psychology
- Rstudio programming understanding
Languages
English
Native
German
Intermediate
Certification
- The Psychology of Kink and Fetish.
- The Psychology of Narcissism in Relationships.
- Positive Psychology for less stress and happier workdays.
- Look after your Mate.
- Suicide Awareness Training.
- BRAVE Together.
Accomplishments
- Early stages of volunteering with Nottingham Victims Care.
- Training to become a Consent Workshop Facilitator at NTU.
References
References available upon request.
Timeline
Psychology combined with Sociology
Nottingham Trent University
09.2023 -
Bartender
JDWetherspoons
04.2023 - Current
Retail Sales Associate
The Broom Closet
11.2021 - Current
A-Levels - Psychology, Sociology, and Business Studies
The Pingle Academy
09.2021 - 05.2023
Similar Profiles
Dawson MerrettDawson Merrett
Kitchen associate at JDWetherspoonsKitchen associate at JDWetherspoons
Jakub DomagalaJakub Domagala
Kitchen staff member at JDWetherspoons PLCKitchen staff member at JDWetherspoons PLC
Adina Maria ChituAdina Maria Chitu
Warehouse Operative at Polar Speed, a UPS CompanyWarehouse Operative at Polar Speed, a UPS Company
Maria Evelina AntonoviciMaria Evelina Antonovici
Manager - customer service at Nicolae AndreiManager - customer service at Nicolae Andrei
Sadie LyonSadie Lyon
cleaner at a private school at Twycross schoolcleaner at a private school at Twycross school