Anna Papiernik
Southend on Sea,Essex
Summary
Passionate and dedicated Health and Social Care professional, with a particular interest in supporting children and young people, including those with complex needs and challenging behaviours. My personal experience as a parent of an autistic child has further deepened my empathy, resilience, and commitment to person-centred care. I am currently looking for a job opportunity to expand my experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Family Mentor
Volunteering Matters
Southend on Sea
Nov 2025 - Aug 2026
- Engaged with children and families using creative strategies and a professional approach.
- Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
- Empowered individuals to lead normal, healthy lives by delivering professional and emotional care.
Costumer Assistant
Pressing Matters
11.2024 - 01.2026
- Executed cashier duties, ensuring accurate transactions and customer satisfaction.
- Address customer service enquiries swiftly and accurately to enhance client satisfaction and retention.
- Facilitated customer interactions in an enthusiastic and flexible manner to enhance satisfaction and loyalty.
Personal Carer
Connie Fawcett
Southend on Sea, Essex
11.2022 - 01.2023
- Provided daily compassionate care for children, including assistance with personal hygiene, meal preparation, and bedtime routines.
Supported children facing developmental challenges, promoting their safety, well-being, and independence.
Collaborated with families to create supportive home environments.
Managed emergency situations effectively, ensuring patient safety at all times.
Handled challenging behaviour by diffusing tense situations calmly.
Enhanced children's wellbeing through the preparation of healthy meals and ensuring timely medication administration.
Prepared family members for end-of-life stages by communicating effectively, easing emotional burdens during difficult times.
Education
Bachelor of Science - BSc Public Health & Health Promotion
Canterbury Christ Church University
London, ENG01-2026
NVQ Level 5 - Health and Social Care
University of Durham
London, ENG01-2025
NCFE Level 2 - Mental Health
South Essex College
Southend-on-Sea01-2025
Skills
- Special needs and disability support (autism, developmental challenges), safeguarding and wellbeing promotion, person-centred care planning, emotional and practical support for children and families, daily living assistance (personal care, meal preparation, household tasks), strong communication and interpersonal skills, multilingual: English, Polish
Languages
Polish
Native language
English
Advanced
C1
Interests
- In my leisure time I enjoy gardening, listening music and reading books
Timeline
Family Mentor
Volunteering Matters
Nov 2025 - Aug 2026
Costumer Assistant
Pressing Matters
11.2024 - 01.2026
Personal Carer
Connie Fawcett
11.2022 - 01.2023
Bachelor of Science - BSc Public Health & Health Promotion
Canterbury Christ Church University
NVQ Level 5 - Health and Social Care
University of Durham
NCFE Level 2 - Mental Health
South Essex College