- Captain of the hockey team, demonstrating strong leadership, teamwork, and strategic thinking I enjoy creative pursuits and exploring new ideas that challenge me both on and off the field, keeping me curious and motivated
Anna McElroy
newcastle upon tyne,tyne and wear
Summary
Enthusiastic Supermarket Sales Assistant with deep knowledge of retail operations, stock management, and customer service. Skilled in creating welcoming shopping environments, assisting customers with product selections, and maintaining organised, attractive displays. Strong team player with focus on delivering exceptional service and supporting colleagues in daily tasks. Committed to driving sales and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Supermarket Sales Assistant
fayre by corries
belast , antrim
08.2024 - Current
- Updated pricing and product labels, maintaining accurate information on shelves.
- Assisted customers by answering queries, showing them to stock location and managing complaints.
- Assisted customers in locating products throughout the store, enhancing shopping experience.
- Conducted stock rotations when replenishing shelves by putting goods with the earliest sell-by dates to the front to ensure minimum waste.
- Stocked shelves and maintained inventory levels, ensuring product availability and freshness.
- Kept shelves neat, clean and organised through visual merchandising.
- Managed the efficient unloading and stacking of store items onto store shelves, freezers, fridges.
- Assisted with processing cash and card payments at a busy supermarket checkout, calculating and providing correct change when necessary.
- Monitored expiration dates and managed markdowns for clearance items, reducing waste.
- Handled customer returns, refunds and exchanges at the customer service desk.
- Maintaining in-dean derstanding of the store's product range to provide advice and recommendations when required by staff or customers.
- Replenished items and organised displays to keep stock looking professional.
- Packaged customer purchases, doubling up bags for heavy items.
- Participated in health and safety training, applying knowledge to minimise risks.
- Assisted delivery drivers in unloading stock into warehouses.
bar tender
CIYMS
belfast , antrim
05.2022 - 09.2023
- Maintained organized and stocked bar for quick service and easy access.
- Executed customer orders and prepared drinks according to best practices.
- Handled cash transactions and operated point-of-sale systems with precision.
- Cleaned bar area promptly to uphold professional appearance and hygiene.
- Washed and stored glassware after use to ensure readiness for service.
- Successfully managed high-volume shifts, serving up to 200 customers efficiently.
- Verified customer age with official identification before serving alcohol.
- Removed empty kegs, tapped new ones, and connected supply lines.
retail sales Assistant
Tommy Hilfiger
belfast , antrim
05.2021 - 01.2023
- Assisted team members and customers with stock inquiries to ensure accurate information delivery.
- Utilised effective upselling techniques to drive customer engagement and increase sales.
- Kept shelves neat, clean and organised through visual merchandising.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Handled customer returns, refunds and exchanges at customer service desk.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
- Addressed customer queries promptly to maintain high standards of service.
- Unboxed new merchandise and organised sales floor racks with the latest items to enhance product visibility.
- Delivered attentive customer service, leading to positive feedback and increased customer satisfaction.
Education
Hons Degree - Interior Design
Northumbria University
Newcastle upon Tyne 2024 - Current
A-Levels - business studies
bloomfield collegiate
Belfast, BFS 2022 - 2026
A-Levels - art and design
bloomfield collegiate
Belfast, BFS 2022 - 2024
A-Levels - BTEC Sport
Bloomfield collegiate
Belfast, BFS 2022 - 2024
Skills
- Customer service
- Cash handling
- Stock replenishment
- Upselling techniques
- Time management
- Team collaboration
- Product knowledge
- Customer engagement
- Customer service excellence
- Positive attitude
- Food Hygiene
- Creative thinking
- Motivational attitude
- Store cleanliness standards
- Active listening
- Till operating
Interests
Timeline
Supermarket Sales Assistant
fayre by corries
08.2024 - Current
bar tender
CIYMS
05.2022 - 09.2023
retail sales Assistant
Tommy Hilfiger
05.2021 - 01.2023
Hons Degree - Interior Design
Northumbria University
2024 - Current
A-Levels - business studies
bloomfield collegiate
2022 - 2026
A-Levels - art and design
bloomfield collegiate
2022 - 2024
A-Levels - BTEC Sport
Bloomfield collegiate
2022 - 2024